Operations
Cafe Rio testing curbside
April 21, 2022
Cafe Rio Mexican Grill, which has locations in Utah, Arizona, California, Colorado, Idaho, Maryland, Montana, Nevada, Virginia, Washington, and Wyoming, has added curbside pick-up capabilities in its app, allowing customers to order and receive text updates when orders are ready.
When customers place pickup orders and head to the restaurant, Flybuy Pickup's predictive location technology provides staff with an accurate customer ETA and alerts them when the customer is arriving and where they park, according to a company press release.
"We're thrilled to offer this new technology for our customers," Todd Paladini, CTO of Cafe Rio Mexican Grill, said in a company press release. "It is another incentive to being a loyalty member and offers an added level of convenience to the ordering process. We are able to get really granular with our precision along the customer's journey, as well as on property. Each restaurant has their own customized virtual pickup zones within the parking lot so we know exactly where the customer is on-property when they arrive."
The newest Cafe Rio location to debut the Order Ready Curbside Service opens Friday in Meridian, Idaho, at Chinden & 10 Mile Road.
