Technology
BurgerFi rolls out Samsung kiosks powered by Grubbrr following successful test
June 28, 2022
BurgerFi, a fast casual dining chain, will introduce its Samsung Kiosk powered by Grubbrr following a pilot test, according to a press release.
BurgerFi launched a pilot program to test self-ordering technology to decrease operating costs, minimize dependency on labor, increase revenue and provide customers with a better overall experience. The kiosk boosted average ticket sizes by 18.5% with 52% of customers opting into upsells.
The kiosk also absorbed up to 133 orders per day on average, accounting for 75% of total orders placed in the store and 78% of net sales.
The kiosks are currently being deployed across all of BurgerFi's corporate locations, while franchises will have the opportunity to opt-in, as well.
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