Technology

bb.q Chicken streamlines operations via Deliverect

Photo: bb.Q

February 17, 2026

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bb.q Chicken, a Korean fried chicken franchise, has implementedDeliverect's digital ordering and menu management platform across its more than 250 U.S. locations.

The integration links bb.q Chicken's Toast point-of-sale system with major third-party marketplaces, including Uber Eats, DoorDash, GrubHub, Fantuan, Hungry Panda and EZ Cater. By centralizing these channels, the brand aims to reduce operational complexity and improve profitability as it scales nationwide.

"Integrating Deliverect across all our U.S. locations lets us manage orders and menus across multiple platforms from a single system, reducing errors and simplifying operations," Joseph Kim, CEO of bb.q Chicken, said in a company press release.

The platform allows the franchise to maintain a single master menu while automatically applying specific pricing and modifiers for dine-in, first-party, and third-party delivery. This "end-to-end" intelligence provides real-time visibility into sales and inventory, helping store teams maintain control through configurable rules and manual overrides.

The U.S. deployment follows similar implementations by bb.q Chicken in Canada, Germany and New Zealand.

Justin Falciola, president of the Americas at Deliverect, said the partnership reflects the platform's ability to support "complex digital operations at scale."

Based in Seoul and expanding across North America, bb.q Chicken is known for its signature flavors and premium-quality fried chicken. Deliverect serves more than 80,000 restaurant locations globally, processing more than 30 million API calls daily.

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Deliverect

Omnichannel digital ordering solutions built to scale

Our API-first platform empowers brands to own their digital ecosystem and scale profitably from end-to-end. By providing a flexible foundation for first-party digital experiences and seamless operational flow, we ensure every order, from web, mobile, or third-party, is fulfilled reliably.

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