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News & Media

Jersey Mike's offering all-digital customer experience

May 3, 2016

Jersey Mike's Subs is taking its rewards program digital, inviting customers to create a single online Jersey Mike's account, linking their Shore Point…

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Carin Stutz leaves McAlister's for Red Robin

May 3, 2016

Carin Stutz has traded her role as president of McAlister's Deli to serve as EVP and chief operating officer at Red Robin Gourmet Burgers, according to a…

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Pieology opens 2nd second Florida location

May 2, 2016

Pieology Pizzeria is opening in Ponte Vedra Beach, its second Florida location. Located in Nocatee Town Center East, Pieology Ponte Vedra Beach features…

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Splick.it acquires ONOSYS to make going mobile easy for restaurants

May 2, 2016

Splick.it and ONOSYS  have joined forces to provide multi-unit restaurants access to a mobile and online ordering system, integrated loyalty and catering…

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Gone fishing: Why LSRs are angling for seafood

by Cherryh Cansler — Editor, FastCasual.com

Consumers are more familiar with seafood, which means LSRs can now be creative when it comes to adding fish to the menu.

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Knowing the pros and cons of DIY data warehouse, BI solutions

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Stakeholders within restaurant companies of all sizes have begun acknowledging the value of having access to timely, accurate and actionable information. The…

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For the love of loyalty: How mobile drives customer engagement

Enabling the mobile channel — perhaps through loyalty, ordering, payment or other capabilities — is the next big step for fast casual leaders looking to remain…

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Dickey's Barbecue Pit expands brand to 11 Ohio locations

April 29, 2016

After signing a three-store development agreement, Dickey's Barbecue is on the verge of 11 total locations in Ohio. 

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Menchie's Frozen Yogurt partners with "The Angry Birds Movie"

April 29, 2016

Menchie' Frozen Yogurt will offer limited edition flavors, Angry Birds gummy toppings, movie-themed spoons and two specialty cups all inspired by Sony's new…

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Payment breaches to continue despite US EMV liability shift

With the adoption of EMV technology in full swing, two questions remain top of mind: will the transition to chip and PIN make credit cards and transactions…

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Au Bon Pain releases spring menu

April 28, 2016

Au Bon Pain as released its spring menu, according to a company press release, which contains lighter flavors, including a Turtle Latte, Power Protein…

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El Pollo Loco aims to double customer satisfaction with salad offerings

April 28, 2016

With its tagline "Fresh from the Grill," El Pollo Loco launched a line of four Double Chicken Salads: Avocado Mango Chile, Avocado Taco, Southwest Bacon and…

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Why Chipotle should be kicking food-safety issues 'new-school'

New-school technology could help restaurants teach and enforce food safety standards more effectively than old-school practices.

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San Jose welcomes Paris Baguette franchise

April 28, 2016

The first Paris Baguette in San Jose, California will open its doors Friday. 

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Captain D's prepping 6 new restaurants

April 28, 2016

Captain D's LLC has signed franchise development agreements to open six new restaurants.

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Pie Five Pizza set to open 10th location in KC

April 28, 2016

Pie Five Pizza is schedule to open its first restaurant in Lawrence, Kansas tomorrow, just a few minutes from the University of Kansas, according to a press…

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Buffalo Wild Wings suffers declining same-store sales

April 28, 2016

Same-store sales were down during Q1, according to Buffalo Wild Wings, which hosted its earnings call Wednesday. While total revenue increased 15.4 percent…

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Report: How does your restaurant compare to your competition?

Expect to see a continued focus on controlling costs through strategic inventory and labor management, as well as leveraging technology in new and innovative…

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Überrito continues successful rebrand with 4th Houston location

April 27, 2016

Überrito will open its fourth Houston location, continuing its rebranding efforts away from Mission Burrito.

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1000 Degrees opens 1st California unit

April 27, 2016

The Neapolitan pizza franchise is offering free pizza for a year for the first 10 guests through the door of its new Cupertino, California, restaurant.

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