Captain D's sails into new location

June 28, 2016

Captain D's seafood has opened its ninth Arkansas location, at 2207 West Walnut Street. The location is the second for franchisees Brian Smith and Rodney Coat…

Chipotle is making summer a rewarding time

June 27, 2016

Chipotle is kicking off a new rewards program starting July 1. The Chiptopia Summer Rewards offers free food and bonus rewards for customer visits.

Chicken Salad Chick names new marketing and franchise development chiefs

June 27, 2016

Chicken Salad Chick has named Tom Carr as vice president of marketing and Carrie Evans as director of franchise development.

Au Bon Pain cools down with new summer menu items

June 27, 2016

Au Bon Pain has introduced new menu items. The main dishes include a Monterey chicken sandwich and a two tomato caprese sandwich, as well as breakfast items…

GoodData report highlights big data role for restaurants

June 27, 2016

Big data can help restaurant owners analyze customer location-based information which can lead to improved customer service and improve overall business.

Why relationship building is critical for a successful franchise

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Whether you're a franchisor or a franchisee there is one big common aspect tied to everyone's success: a supportive, collaborative, trusting relationship.

Branding local? Try these 3 strategies

Your restaurant may have a delicious menu, unique concept and four-star customer service, but in the current restaurant landscape, the only way to achieve…

Hot Italian is a healthful Italian

June 24, 2016

Hot Italian Pizza is not only "hot" but healthful, according to a national body that certifies restaurant products that meet benchmarks for nutritional and…

Lime Fresh Mexican expanding in South Florida

by Cherryh Cansler — Editor, FastCasual.com

June 24, 2016

Despite its recent sale of six Florida units to Rubio's Restaurants, Lime Fresh Mexican Grill will expand its presence in South Florida when two existing…

Study: Customers still singing 'ode to the sandwich'

June 24, 2016

The popularity of the sandwich isn't slowing down, according to Technavio analysts, who recently predicted the global sandwich market will exceed $9 billion by…

National Retail Federation asks U.S. House to put OT regulation 'on pause'

by S.A. Whitehead — Food Editor, Net World Media Group

The House Small Business Committee this week got an earful from the National Retail Federation on the Federal overtime regulations set to become effective Dec.

[FREE WEBINAR] Food Transparency and Simplified Ingredient Lists: Trends and Tips for Understanding the 'Clean' Eating Movement

June 24, 2016

The demand for a pared down ingredient list for restaurant menus is being influenced by millennials and Generation Z, who crave authenticity and transparency.

Groupon delivering Qdoba Mexican Eats to your front door

June 24, 2016

Groupon's delivery service, OrderUp, is partnering with Qdoba Mexican Eats.

Check out highlights from ICX Summit in Dallas

The 2016 Interactive Customer Experience Summit featured almost three days of education, networking and tours.

Slapfish swims inland into 6 new states

June 23, 2016

Slapfish has signed a franchise deal to open locations in Utah, Idaho, Arizona, Nevada, Colorado and Texas.

Genghis Grill heats up with new menu items

June 23, 2016

Genghis Grill has released three new menu items. Honey garlic scallops, spicy sesame chicken, and Hong Kong beef are available in stores and online ordering…

Restaurants chase Uber for a better mobile customer experience

by Will Hernandez — Editor, NetWorld Media Group

The editor of Mobile Payments Today discusses how the ride-sharing service comes up a lot during discussions about personalization and customer interaction.

Panda Express sweeps through Manhattan

June 23, 2016

The grand opening of the newest Panda Express location in Manhattan, New York, located at 835 Third Ave, will be on June 24.

Snagajob acquires PeopleMatter

June 23, 2016

Snagajob has acquired PeopleMatter, in hopes of creating a market-leading human capital management platform for the hourly market that addresses every aspect…

Tender Greens pulls in new VP for operations

June 23, 2016

Tender Greens, a California-based restaurant has named Craig Meunier as vice president of operations. Meunier brings more than 27 years of restaurant…