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Zach Goldstein

Zach Goldstein

Prior to earning his MBA from Stanford, Goldstein honed his experience in the customer loyalty space at Bain & Company, helping companies perfect their retention and reward strategies as early as 2005. Goldstein was recognized by Nation's Restaurant News on it's 2020 Restaurant Power List and has earned a reputation as a vocal thought leader in the restaurant-tech space through his Food Fighters podcast and authorship such as the widely-revered "Four Horsemen of the Restaurant Apocalypse?". The San Francisco resident is an avid cyclist and die-hard Sacramento Kings fan.

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Recent Contributions


Loyalty is key to keeping customers happy in the face of rising prices

by Zach Goldstein — CEO and Founder, Thanx

Restaurants should rely on sophisticated loyalty programs to offer non-discount rewards that entice with exclusivity and access, according to Thanx CEO Zach…

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What restaurants can learn from e-commerce giants

by Zach Goldstein — CEO and Founder, Thanx

Amazon crushed small retail. Restaurants can escape the same fate by investing in the tools they need to compete with large third-party delivery companies and…

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