News & Media From Sandra Carpenter

Lean, smart, scalable: Fast Casual Executive Summit panel explores the future of self-service

by Sandra Carpenter — Editor, Networld Media Group

This panel will explore cost-effective self-service options, menu optimization, staff training and strategies for guest adoption, all with a focus on keeping…

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How Starbird, Dillas Quesadillas founders rely on AI

by Sandra Carpenter — Editor, Networld Media Group

Two of this year's Fast Casual Executive Summit panelists, Aaron Noveshen, founder and CEO of Starbird Chicken, and Kyle Gordon, co-founder and CEO of Dillas…

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How Fusian Sushi mastered automation to empower staff, not replace them

by https://my.networldmediagroup.com/site-admin/media/mediaitem/370643/change/, Sandra Carpenter — Editor, Networld Media Group

"Too many operators see robotics as a shortcut to cut labor. But the real ROI comes when automation enhances consistency and frees up your team to elevate the…

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Samsung, SoundHound AI among 2024 Automation and Self Service award winners

by Sandra Carpenter — Editor, Networld Media Group

The Self-Service Innovation Summit announced the winners of its fifth annual Automation & Self-Service Awards on Dec. 10, recognizing the most innovative…

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Gong cha using self-service technology to grow US footprint

by Sandra Carpenter — Editor, Networld Media Group

Gong cha's successful implementation of self-service kiosks, highlighted at the Self-Service Innovation Summit, enhances customer experience, boosts efficiency…

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SSIS: Gong cha's digital transformation, a conversation with Rebecca Kahn

by Sandra Carpenter — Editor, Networld Media Group

In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha's Rebecca Kahn to discuss…

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ICX Summit: Using social to fuel CX awesomeness

by Sandra Carpenter — Editor, Networld Media Group

By effectively integrating social media into omnichannel strategies, retailers can create engaging experiences that drive customer loyalty and sales.

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