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News & Media From Nancy Shenker

Swap out the lights to keep them on

by Nancy Shenker

Multi-location restaurants have had to make significant changes to their operations this year to survive the COVID-19 pandemic. Safety precautions, staffing…

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Not all heroes wear capes: Some wear aprons and master spreadsheets

by Nancy Shenker

Superhero managers are experts at controlling food costs and labor but also have an influence mindset as well as a mastery of P&L and their brand's systems.

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Should the fast casual industry follow Taco Bell's $100K-salary lead?

by Nancy Shenker

Throwing money at a problem may be a step in the right direction as $100K will buy a brand a seasoned professional, but creating a huge pay gap between…

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