News & Media From Mike Wittenstein

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Part III: How to build a customer experience that's meaningfully different, cost effective, and practical.

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Part III: How to build a customer experience that's meaningfully different, cost effective, and practical.

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Fast casual operators should focus on building customer relationships, and the sales will follow. Part II.

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Fast casual operators should focus on building customer relationships, and the sales will follow. Part II.

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Operators should focus on the new opportunities that abound during the current economy. Part I.

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Operators should focus on the new opportunities that abound during the current economy. Part I.