Mike Wittenstein

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Recent Contributions

Transforming your brand value

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Part III: How to build a customer experience that's meaningfully different, cost effective, and practical.

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Transforming your brand value

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Part III: How to build a customer experience that's meaningfully different, cost effective, and practical.

read now

The ROI in empowering front-line employees

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Fast casual operators should focus on building customer relationships, and the sales will follow. Part II.

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The ROI in empowering front-line employees

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Fast casual operators should focus on building customer relationships, and the sales will follow. Part II.

read now

Why opportunities for fast casuals go up when guests buy down

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Operators should focus on the new opportunities that abound during the current economy. Part I.

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Why opportunities for fast casuals go up when guests buy down

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Operators should focus on the new opportunities that abound during the current economy. Part I.

read now

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