Jim Knight
Jim Knight
Jim Knight is the Founder and CEO of Knight Speaker, as a thought leader, keynote speaker and 3x bestselling author on the topics of company culture, customer service, rock star leadership and employee engagement. With a music degree and a 21-year career as head of Training and Development for Hard Rock International, Jim now uses all of his experience and expertise, helping companies and individuals amp up their results with proven best practices and real impact. Jim Knight can be reached at www.KnightSpeaker.com.
Recent Contributions
6 ways to inspire your restaurant team
by Jim Knight — Founder & CEO, Knight Speaker
Just showing up isn't enough in today's fast-paced, hyper-competitive business landscape, where average effort yields average results. What sets…
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Thriving through uncertainty: The power of resilience
by Jim Knight — Founder & CEO, Knight Speaker
Let's be honest — uncertainty is here to stay. From industry shake-ups to disruptive tech, shifting markets, and yes, even global crises, unpredictability is…
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10 ways to deliver epic customer service
by Jim Knight — Founder & CEO, Knight Speaker
In a world where so much is automated and impersonal, exceptional service is a brand's most human and most powerful differentiator. It's not about being…
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Are you leading with influence?
by Jim Knight — Founder & CEO, Knight Speaker
At its heart, leading with influence means you lead by earning trust, building relationships and creating a compelling vision that others want to follow.
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Turning your restaurant customers into brand ambassadors
by Jim Knight — Founder & CEO, Knight Speaker
When customers feel genuinely valued, they don't just return — they bring others with them.
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How great leaders manage emotions, build trust
by Jim Knight — Founder & CEO, Knight Speaker
Leaders, managers, and employees must recognize that change isn’t just about logistics—it’s about how people feel throughout the process.
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How to build a thriving restaurant culture that inspires, engages
by Jim Knight — Founder & CEO, Knight Speaker
Jim Knight, founder and CEO of Knight Speaker and bestselling author on the topics of company culture, customer service, rock star leadership and employee…
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