News & Media From Felicia White
There is nothing 'soft' about soft skills
by Felicia White — President, CHART
The skills frontline managers require are categorized as "hard" and "soft" skills. The "hard skills" (which I noted in my initial blog post) are those focused…
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Founderology Forum introducing blog series: 'Developing front-line managers' leadership skills'
by Felicia White — President, CHART
Dr. Felicia White's blog series will reveal results from her research study exploring the connections between front-line restaurant managers receiving training…
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