David Drain
David Drain
David Drain is the former managing director of the ICX Association and leads the events team for Networld Media Group. He has more than 25 years of experience in association management, event planning, writing and speaking. Previously, he served as executive director of the Digital Screenmedia Association.Recent Contributions
ICX Association names award winners in interactive customer experience
by David Drain
The Interactive Customer Experience Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The awards recognize…
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Domino’s director of digital retail innovation headlining #ElevateICX virtual event
by David Drain
Executives from Domino's, Behr Paint, Under Armour, Verizon and White Castle will speak at the Interactive Customer Experience (ICX) Association's one-day…
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Now accepting entries for 2021 ICXA Elevate Awards
by David Drain
The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology…
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ICX Association Elevate Awards winners to be announced during livestream event
by David Drain
August 13, 2020
Winners of the ICXA Elevate Awards, which recognize outstanding achievement in interactive customer experience, are typically recognized during the annual ICX…
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