Ovation
How Great Restaurants Get Better - Guest Experience Management Platform
75 West University Parkway // 8013832821
Resources
Case Study
How Big Chicken Is Using Guest Feedback to Fuel Franchise Growth
Presented by Ovation Up, Inc.
Big Chicken uses Ovation to identify system-wide issues and improve the guest experience across its growing franchise network. By catching trends like missing…
Case Study
How Via 313 Pizzeria Doubled Down on Guest Recovery and Operational Excellence With Ovation
Presented by Ovation Up, Inc.
Via 313 Pizzeria, a fast-growing Detroit-style pizza brand with 20+ locations, needed deeper insights into guest sentiment and a faster way to recover unhappy…
eBook
Text Marketing That Works: Data-Backed Best Practices for Restaurants
Presented by Ovation Up, Inc.
We analyzed all marketing texts sent through Ovation’s platform in 2024 - 1.58 million - and identified key trends and patterns that separate high-performing…
White Paper
Maximizing Guest Retention
Presented by Ovation Up, Inc.
Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…
On-Demand Webinar
Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery
Presented by Ovation Up, Inc.
In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…
Case Study
How Earthbar 70X'd Their Feedback Volume
Presented by Ovation Up, Inc.
Earthbar, a California-based health and wellness brand with 40 locations, transformed its guest feedback process using Ovation. Previously reliant on a single…
eBook
Guide: How To Respond To Online Reviews
Presented by Ovation Up, Inc.
97% of consumers look at online reviews before making purchase decisions. That’s a lot of eyes on your reviews, and crucially, your restaurant's responses!
Case Study
How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study
Presented by Ovation Up, Inc.
Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…
Case Study
How PDQ Chicken Brings Back 50% of Unhappy Guests
Presented by Ovation Up, Inc.
PDQ Chicken, a fast-casual chain, faced challenges managing guest feedback for its 50+ locations, especially with off-premise business comprising 80% of sales.
Case Study
How Taziki's Mediterranean Café Skyrocketed Survey Volume - Ovation Case Study
Presented by Ovation Up, Inc.
Taziki’s Mediterranean Café, known for its made-to-order Mediterranean cuisine, has achieved significant success through its partnership with Ovation. Taziki’s…
