Deliverect
Omnichannel digital ordering solutions built to scale
110 E 25th St, New York, NY 10010 // +1 646 933 0428
Sentinel (Revenue Protection)
Revenue leaks often happen in the gaps between your kitchen and the customer's doorstep. Deliverect closes these gaps with automated tools that monitor your operations 24/7, ensuring that errors or platform disputes do not eat into your profits.
Always On Third Party Storefront Automations Stop losing sales to preventable downtime. Our system monitors the health of your marketplace connections, ensuring your storefronts remain open and active during peak hours without requiring manual oversight from your staff.
Protect Menus from Unavailable Items Avoid the high cost of cancellations and customer dissatisfaction. By syncing directly with your kitchen’s real time availability, Deliverect automatically hides or pauses items across all platforms the moment they go out of stock, preventing orders that you cannot fulfill.
Intelligent Refund Disputing Recover lost revenue with zero operational lift. Our system identifies unfair or fraudulent refund claims from third party marketplaces and automatically initiates the dispute process on your behalf. This allows you to claw back revenue that would otherwise be lost to platform errors or delivery mishaps.
AI Guest Sentiment Analysis Understand the "why" behind your ratings. Our AI engine scans customer reviews and feedback across all platforms to identify recurring issues with specific items, packaging, or delivery times. This allows you to make data driven adjustments before a small problem becomes a major hit to your revenue.
The Result You move from a reactive stance to a proactive one, using automation to recover lost funds and maintain a flawless digital presence without adding a single task to your manager’s to do list.
Products & Services
Deliverect Restaurants (Third-Party Marketplace Management)
Deliverect Restaurants is the core backbone for your delivery operations, seamlessly connecting 1,000 plus order channels and POS systems to a single unified dashboard.
Commerce API (Customized Digital Experiences)
Build the exact guest experience you want. Our flexible API allows enterprise brands to sync menus, manage orders, and centralize data across any custom website or mobile app. Stop being limited by rigid templates and take full control of your digital storefront with the industry’s most robust integration engine.
Deliverect Direct (First-Party Ordering)
Power your brand with Deliverect’s 1P Digital Ordering. From enterprise-grade APIs for custom web, app, and kiosk experiences to plug-and-play QR code ordering, we provide the flexibility you need. Seamlessly connect your preferred loyalty programs and payment partners to create a frictionless, branded guest journey.
Deliverect Catering (First-Party Digital Catering)
Scale your high-volume business with Deliverect Catering. Our digital-first platform is built specifically for large, pre-scheduled orders with full POS integration. Manage lead times by item, reassign locations, and edit orders on the fly, all while hosting the experience under your own branded domain
Deliverect Dispatch (Delivery Management Platform)
Optimize your delivery logistics without the overhead. Dispatch connects your first-party channels to a vast network of on-demand delivery partners. Scale your reach, manage your own fleet, or find the best-priced provider for every order, ensuring a fast and transparent delivery experience that protects your profit margins.
Sentinel (Revenue Protection)
Sentinel, Deliverect's Revenue Protection solution, safeguards your bottom line by automating the common sources of margin erosion. Through intelligent storefront monitoring, automated refund management, and deep sentiment analysis, we ensure you capture every possible dollar while protecting your brand reputation across all delivery channels.
