Tropical Smoothie Cafe's mobile-focused strategy paying off

by Pat Shea — Editor, NetworldMedia

Under the guidance of Michael Lapid, chief information and digital officer, Tropical Smoothie Cafe, implemented curbside pickup and third-party partnerships…

Optimize Technology to Deliver Better Customer Loyalty & Engagement

When it comes to driving loyalty and increasing profitability through customer relationships, here are four technology-driven tactics imperative to a…

New CMO upping Yoshinoya Japanese Kitchen's digital game

June 12, 2020

Yoshinoya America, known for its Japanese-inspired rice bowls, has launched its first loyalty program, Yoshinoya Rewards, as well as digital ordering for…

Punchh raises $40M in Series C funding, enters deal with Casey's General Stores

November 14, 2019

Punchh, a firm that provides AI-based marketing solutions for retailers, said it raised $40 million in a Series C funding round and also entered an agreement…

Appetize QSR platform integrates Olo, Punchh and SynergySuite

September 5, 2019

Appetize, a point-of-sale and enterprise management platform, has integrated with the Olo, Punchh and SynergySuite digital platforms to simplify restaurant…

Jamba moves past the 'Juice'

June 6, 2019

Jamba Juice is now going by Jamba. Focus Brands, which acquired the 30-year-old chain in 2018, not only changed the name but added the tagline,"Smoothies…

Punchh launches Wi-Fi marketing platform to help brick-and-mortar restaurants reach customers

April 11, 2019

Punchh, a digital marketing solutions company, has launched Punchh WiFi Marketing to help brick-and-mortar retailers identify potential new customers and…

Blaze Fast-Fire'd Pizza partners with Punchh for mobile app launch

August 22, 2018

Blaze Fast-Fire'd Pizza has enlisted marketing automation platform, Punchh, for its customer engagement and loyalty app, according to a press release. 

Punchh raises $20M to enter retail markets, partners with Gusto

April 17, 2018

Punchh, a digital marketing company specializing in the restaurant industry, has raised $20 million in funding to break into vertical markets outside the…

Pieology, Slim Chickens, Fazoli's among brands taking marketing to the cloud

February 23, 2018

Cloud-based engagement and loyalty platform Punchh has signed on nine brands to its Punchh Restaurant Marketing Cloud. Among them are Fazoli's, Norms…

Vitality Bowl launches mobile app

December 6, 2017

Vitality Bowls has debuted a mobile app to help build engagement and loyalty among customers, according to a company press release.

5 lessons restaurants can learn from Uber, Amazon

by Shyam Rao

Restaurants need to cement their brand with consumers now — and that means utilizing rich, mobile technology that can bring experiences similar to those of…

Punchh brings restaurant loyalty to Apple Wallet

June 23, 2017

Punchh, a cloud-based technology platform that builds engagement, loyalty and superior, customized experiences in the restaurant industry, has announced that…

Toast partners with Punchh restaurant marketing cloud to improve customer engagement

March 29, 2017

Toast, a restaurant technology platform, has integrated its restaurant POS with the Punchh restaurant marketing cloud to deliver engagement, loyalty and…

Punchh integrates with NCR Aloha POS

September 9, 2015

Punchh, a provider of mobile loyalty and CRM technologies for the restaurant industry, has partnered with NCR Corporation to integrate the Punchh platform with…

How restaurants are using gamification to increase engagement in loyalty apps

by Brenda Rick Smith — Editor, Networld Media Group

Restaurants are discovering the power of leveraging apps, loyalty programs and games to engage customers and drive traffic.

Punchh launches mobile rewards app for Grillsmith Restaurants

September 23, 2014

The branded GrillSmith loyalty program allows guests to collect and redeem rewards.

#CONNECTsummit14: Beacons offer immediacy, simplicity and context

Beacons are powerful tools, enabling marketers to push the right message to the right person in the right place at the right time.

Schlotzsky's cracks top five in app store restaurant category

by Brenda Rick Smith — Editor, Networld Media Group

Loyalty app is the centerpiece of Schlotzsky's effort to connect with Millennials.

Schlotzsky’s new loyalty app features friend-referral rewards

June 19, 2014

Schlotzsky’s has launched its Lotz4Me Guest Rewards mobile app nationwide. The company said in a news release that it is the first platform in the fast casual…