How Goodcents cashes in by combining technology, old-school marketing

by Rebecca Murray — VP of Marketing, Goodcents

Rebecca Murray, vice president of marketing for Kansas City-based Goodcents, discusses marketing tactics with CEO Joe Bisogno and Jami Bond, VP of Franchise…

Roll-Em-Up Taquitos elevates CX via digital feedback platform

June 19, 2023

Southern California-born Roll-Em-Up Taquitos has tapped Tattle, an AI-driven feedback platform, to measure customer satisfaction across digital ordering…

QikServe hooks up with Punchh to provide ordering, loyalty experience

February 15, 2023

QikServe, a digital ordering and payment solutions provider, has integrated with PAR Technology's Punchh, a loyalty and engagement platform for the restaurant…

Goodcents upgrades loyalty platform

February 2, 2023

Goodcents has partnered with Punchh to launch an app and refreshed rewards program that will provide more accurate data to help the Kansas City-area sandwich…

Zaxby's taps Par to elevate guest experience

January 6, 2023

Zaxby's is upgrading its POS system by deploying PAR's Brink POS cloud solution along with PAR's loyalty software, Punchh, to streamline and enhance the guest…

FAT Brands names chief growth officer

November 14, 2022

FAT Brands Inc. has hired its first chief growth officer, Jeremy Theisen, who has over 20 years of experience in increasing the revenue stream for start-ups in…

Genghis Grill upgrades loyalty program

August 23, 2022

Genghis Grill has updated its mobile platform thanks to a partnership with Punchh, a loyalty and engagement platform. Fans can now access the app featuring…

Par acquires Menu Technologies

August 9, 2022

ParTech Inc., a global restaurant technology company and provider of unified commerce for enterprise restaurants, is acquiring Zug, Switzerland-based Menu…

8 loyalty program mistakes restaurants make

by Mandy Wolf Detwiler — Editor, Networld Media Group

Loyalty programs can be a tricky business. Avoid these common mistakes when crafting and deploying your customer rewards program.

Majority of consumers prefer mobile app when it comes to loyalty accounts

May 24, 2022

When it comes to managing loyalty accounts, a majority, 70% of dining, grocery and convenience customers prefer to use a mobile app, but just 26% of brands…

Pokeworks upgrades website, app

February 22, 2022

Irvine, California-based Pokeworks has launched a website and app to improve online ordering capabilities and its loyalty experience by partnering with Koala…

The rise of the subscription revolution

by Brittany Maroney — Sr Product Marketing Manager, Punchh

Subscription commerce sales climbed 41% in 2020 and have hit $28 billion. Is it time for your brand to embrace the model?

Capital Tacos launches franchising plans

January 20, 2022

Tampa-based Capital Tacos is ready to franchise.

Punchh, Tattle upgrade partnership to provide guest feedback

November 24, 2021

Tattle, a customer feedback technology platform built with an open API, has supercharged its Punchh Loyalty integration with Menu Item-Level feedback…

Loyalty programs keeping restaurants sales steady despite COVID-19 restrictions, vaccine mandates

October 22, 2021

Restaurants across the country are still determining how to manage day-to-day operations in accordance with recommendations regarding COVID-19 and vaccine…

4 ways loyalty can drive nontraditional growth strategies

by Brittany Maroney — Sr Product Marketing Manager, Punchh

Major brands are looking at nontraditional formats like airports, grocery and campuses, requiring marketers to re-evaluate their existing campaign strategy.

MOD Pizza launches app on Koala platform

October 20, 2021

MOD Pizza has launched an iOS app with Koala, a platform that creates customizable apps and websites for restaurants and MOD Pizza is its debut brand.

Why increasing loyalty 5% increases profits 25-95%

by Brittany Maroney — Sr Product Marketing Manager, Punchh

Loyalty rewards programs are helping to create a new wave in restaurant marketing — an age of zero-party data, where brands can engage with customers on a 1:…

How Pancheros loyalty-first marketing plan lifted sales

Week over week, the Iowa-based chain saw a 105% increase in check-ins, a 135% increase of new sign-ups and a 125% increase in daily loyalty sales.

PAR acquires Punchh for $500M

April 8, 2021

After dropping $500 million in cash and shares, PAR Technology Corporation, a global provider of restaurant software, now owns Punchh Inc., a loyalty and guest…