Products & Services
Knowledge Agent
Knowledge Agent, powered by Ignite®, is SMG’s AI-native assistant built to help you get more value from your customer experience data, faster and with less effort. Instead of spending hours digging through open-ended comments, your teams can ask questions and get instant, data-backed answers that help drive better customer experiences.
Presented by Service Management Group
Employee Learning
Onboard, train and reinforce—in only 3-5 minutes a day—with proven microlearning and AI-powered reinforcement in the flow of work.
Presented by Axonify
Ignite®
Build the best customer experiences using Ignite®, the only purpose-built, AI-native platform built for faster research cycles, intelligent insights, and prescriptive actions.
Presented by Service Management Group
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Automation
Bakery Cafe
Business Strategy and Profitability
Catering
Coffee / Specialty Beverages
Contactless
CRM
Curbside & Takeout
Customer Service / Experience
Delivery
Display Technology
Equipment & Supplies
Finance / Investment
Food & Beverage
Food Cost Management
Food Safety
Franchising
Ghost Kitchens
Health & Nutrition
Insurance / Risk Management
