Microsoft News & Media

Balancing the human touch with AI — a Q and A with Marbue Brown

by Daniel Brown — Editor, Networld Media Group

Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of…

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White Castle among businesses utilizing AI

by Kevin Damask — Editor, Digital Signage Today

While the use of artificial intelligence has grown throughout several industries in recent years, there is still a great deal of mystery surrounding AI. A…

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Starbucks EMEA taps NCR to lower costs, optimize operations

November 22, 2021

In an effort to streamline its technology use and to increase visibility into store operations, Starbucks Europe, Middle East and Africa, which operates in 4…

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NCR, Microsoft partner to keep restaurants' devices running

September 18, 2020

NCR Corp., a software and services leader for the retail, restaurant and banking industries, is partnering with Microsoft to power NCR Digital Connected…

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Grab investing $150M to create 'super app'

September 5, 2019

Grab Holdings Inc. plans to spend about $150 million on artificial intelligence and to hire additional engineers to help create a regional "super app" that…

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Global food delivery app market to soar nearly 28% by 2023

February 19, 2019

By 2023, the global food delivery mobile app market that was put at $3.78 billion in 2017 should grow to a whopping $16.61 billion in value, which is a…

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