Gong cha, Crust Pizza leaders talk franchising in today's modern restaurant world

by Mandy Wolf Detwiler — Editor, Networld Media Group

A session at the Fast Casual Executive Summit will look at franchising dos and don'ts as well as the latest trends and innovations in franchising.

Tapping data to drive personalized guest experiences in the restaurant

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Top restaurant leaders will share insight on how to leverage data analytics and loyalty programs to deliver personalized experiences at the upcoming Fast…

Former Go To Foods exec joins Gong cha

May 22, 2025

Gong cha, a global global bubble tea brand, hired Michael Nedelkovich Jr. as vice president of U.S. non-traditional franchise development.

Gong Cha using Line Friends Minini characters to intro new flavor

April 28, 2025

Gong cha, a bubble tea brand with over 240 locations, is featuring Line Friends minini characters on keychains and special-edition minini tumblers to mark the…

Gong cha using self-service technology to grow US footprint

by Sandra Carpenter — Editor, Networld Media Group

Gong cha's successful implementation of self-service kiosks, highlighted at the Self-Service Innovation Summit, enhances customer experience, boosts efficiency…

Gong cha focuses on quality of tea, customer service

by Mandy Wolf Detwiler — Editor, Networld Media Group

Bubble tea concept Gong cha focuses on the quality of its products and the happiness of its customers.

SSIS: Gong cha's digital transformation, a conversation with Rebecca Kahn

by Sandra Carpenter — Editor, Networld Media Group

In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha's Rebecca Kahn to discuss…

Fast Casual reveals 2024 food tour stops

by Cherryh Cansler — Editor, FastCasual.com

Attendees will visit three fast casuals, where they'll taste food and chat with leadership.

Gong cha signs 30-unit Puerto Rico deal

June 27, 2024

Gong cha, a bubble tea brand with nearly 2,200 locations in 24 countries, has signed a deal with SID Tea LLC, one of the largest Subway operators in the world…

Winning at the franchising game

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How do restaurants succeed at the franchising game? A panel at the Restaurant Franchising and Innovation Summit shared some key strategies.

Gong cha betting on Vegas

May 15, 2024

Gong cha, a bubble tea brand with over 225 locations in the U.S., is opening its first Las Vegas store. Next week's opening in Las Vegas's Chinatown…

Gong cha celebrating 2,000th opening

July 17, 2023

Boston will be home to the 2,000th Gong cha location when a store opens next week at 412-414 Highland Ave., in Somerville, Massachusetts. The chain, which was…

Gong cha president reveals 4 steps to conquering US market

Geoff Henry, president of Gong cha Americas, shares the brand's 4-step strategy to enter the US market.

Women in the Lead 2023: Honoring 21 of fast casual's top female leaders

by Cherryh Cansler — Editor, FastCasual.com

In honor of International Women's Day, FastCasual interviewed 21 female executives leading the industry.

Gong Cha hires 4 execs to leadership team

January 20, 2023

Taiwan-based Gong Cha, a bubble tea brand with over 1,900 locations in 22 countries, is expanding its leadership team in an effort to expand in North America…

Former Five Guys CEO leading Gong cha

August 1, 2022

Gong cha, a bubble tea brand founded in Taiwan and based in London, has hired former Five Guys CEO Paul Reynish as Global CEO in hopes of accelerating its U.S.