The Rewards Wars: Starbucks bets on AI while Panera returns to traditional math

by Cherryh Cansler — Publisher, FastCasual.com

Panera is moving toward a more traditional, transparent math — replacing "surprises" with a predictable points-per-dollar system. It is about removing the…

The future of hiring in restaurants is more human than we think

by Alexander Florio — Co-Founder, Swob Inc.

For years, restaurant hiring followed a familiar script: post a job, wait for applications, interview whoever showed up, and hope at least one person stayed…

Iron Cactus doesn't sit still; brand keeps evolving

by Mandy Wolf Detwiler — Editor, Connect Media

Iron Cacus stopped frying in seed oil and Founder Gary Manley watched sales soar. The brand has two locations in Texas.

From vision to breakthrough: 5 game-changing lessons from the Founderology Podcast

by Kathleen Wood — Founder, K. Wood Partners

The Founderology: Built to Breakthrough podcast shares actionable insights from visionary entrepreneurs, emphasizing that success comes from bold risk-taking…

Chipotle outgrowing slump thanks to 10-minute visits

by Lila Margalit — Content Writer, Placer.ai

In November, same-store visits turned slightly positive, compared to previous declines, contributing to a stronger increase in total chain-wide traffic.

Why the 'new' food pyramid is choosing opinion over evidence

by Suzy Badaracco — President, Culinary Tides Inc

Suzy Badaracco's imagined dialogue between a registered dietitian and the personification of whole grains reveals how the "inverted" government food pyramid…

Founderology Growth Summit honoring inaugural 'Visionary Restaurant Founders'

by Cherryh Cansler — Publisher, FastCasual.com

To celebrate the spirit of innovation, the Founderology Growth Summit, being held Feb. 2-4 in Austin, will host a special ceremony to honor the "Top 5 Movers …

The countdown is on: 10 ways RFIS will change your life

by Cherryh Cansler — Publisher, FastCasual.com

Think of this as your official invite to the industry family reunion. Matching shirts not required!

“Engagement That Rocks” reveals the amplifier behind culture, retention, guest loyalty

by Jim Knight — Founder & CEO, Knight Speaker

"Engagement That Rocks: Enhance Employee Experience and Retain Chart-Topping Talent," the third book in the “Culture That Rocks” trilogy, written by Jim…

Aloha, Innovation: Why L&L’s Eddie Flores Jr is a must-see at RFIS 2026

by Cherryh Cansler — Publisher, FastCasual.com

Anyone who knows Eddie knows he brings a witty, frank and refreshingly honest perspective to the table. He's going to talk about the "unconventional…

Smoothie King, Tropical Smoothie Cafe join the 'proteinization' of the fast casual industry

by Cherryh Cansler — Publisher, FastCasual.com

Both beverage brands join Starbucks, Nekter Juice Bar and The Coffee Bean & Tea Leaf in the focus on protein

The 'proteinization' of the fast casual industry: Starbucks, Nekter, Coffee Bean & Tea bulk up winter menus

by Cherryh Cansler — Publisher, FastCasual.com

While the "New Year, New Me" resolution season often focuses on restriction, smart brands are leaning into satiety and muscle recovery to drive traffic.

How to amplify your leadership impact by leading with influence

by Jim Knight — Founder & CEO, Knight Speaker

Leading with influence focuses on building trust, empathy and a shared vision to inspire teams toward higher engagement and growth, moving beyond traditional…

Speaker Spotlight: Chris Demery, CTO of Blaze Pizza

Chris Demery, CTO of Blaze Pizza, shares a look at his career, his achievements and industry trends ahead of his appearance at the Restaurant Franchising …

Driving traffic in 2026: 4 coffee chain strategies fast casuals should embrace

by Shira Petrack — Content Manager, Placer.ai

Fast casual brands can drive traffic in 2026 without freebies by learning from Scooter's, Starbucks, 7 Brews and Dunkin.

2025 in review: FastCasual’s 10 most-read stories

by Cherryh Cansler — Publisher, FastCasual.com

Top stories centered on major brand pivots, such as Golden Corral rebranding its fast casual concept, and the return of seasonal events like Starbucks' Red Cup…

From skies to sandwiches: Former pilot opens Capriotti's

Jonathan Heslop explains why he left his helicopter pilot's job to become a Capriotti’s franchisee in St. Louis.

QSR is losing its lunch to monofoods – here's what they can do about it

by George Gottl — Chief Creative Officer, Spatial Design, FutureBrand

Traditional QSRs are losing market share to specialized "monofood outlets" that excel in unique flavor, simplicity and customer experience, and must therefore…

2026's Top 7 food-packaging trends revealed

by Tomia Smith — Vice President, National Account Sales, Sabert Corporation

As margins become tighter and consumers scrutinize their spending more closely, the fast casual segment must ensure that customers feel they are getting real…

The power of why: no budget needed

by Kathleen Wood — Founder, K. Wood Partners

Founders are encouraged to anchor their leadership, decision-making and momentum to their "why," which is presented as their most powerful, zero-cost asset for…