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Features

Long John Silver’s, Blaze Pizza, Slim Chickens execs talk expansion, real estate

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurants executives from Long John SIlver's, Moxie, Slim Chickens and Blaze Pizza talked about expansion and the state of restaurant real estate at the…

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Chipotle, Dog Haus among fast casuals giving freebies on National Burrito Day

by Cherryh Cansler — Editor, FastCasual.com

National Burrito Day is April 4. Here's what some fast casuals are offering up for the annual celebration.

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TikTok a powerful call-to-action tool for restaurant operators

by Mandy Wolf Detwiler — Editor, Networld Media Group

Three TikTok experts led a panel discussion on using the social media platform at the Restaurant Franchising and Innovation Summit in Kansas City.

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Slice House by Tony Gemignani takes top honors at Pizza Marketplace Top 100 Movers & Shakers event

by Mandy Wolf Detwiler — Editor, Networld Media Group

Slice House has awarded over 139 franchise agreements since the brand began franchising last year.

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International Women's Day: 12 fast casual leaders reveal tech, leadership strategies

by Cherryh Cansler — Editor, FastCasual.com

Twelve of the industry's female leaders discuss everything from AI and robotics to kiosks, mobile payments, menu trends and flexible shop formats. Hear from…

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Former Sweetgreen CMO building a fast casual 'Wonder'

by Cherryh Cansler — Editor, FastCasual.com

Daniel Shlossman reveals the strategy behind Wonder, a digital-forward food hall concept created by former Walmart eCommerce CEO and Jet.com founder Marc Lore.

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How Smoothie King upgraded its CX platform

by Cherryh Cansler — Editor, FastCasual.com

Smoothie King tapped the digital agency, Bounteous, to create a customer experience platform with next-generation web ordering and mobile apps, including a…

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Chopt betting on 'digital-only' model

by Cherryh Cansler — Editor, FastCasual.com

Chopt, a nearly 90-unit chain based in New York is adding a third "digital-forward restaurant" featuring self-order kiosks from Bite.

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Jersey Mike’s Subs taps guest-facing tablet to boost transaction time, engagement

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Jersey Mike's Subs developed a customer facing tablet that allows the guest to review their order, pay, sign up for loyalty rewards and view marketing messages.

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Summit attendees supporting human trafficking relief org

Restaurant Franchising and Innovation Summit attendees will work together for one hour to create over 2,000 hygiene kits stocked with necessities including…

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Shake Shack, Chick N Max, Salad Collective to talk modern delivery at Restaurant Franchising & Innovation Summit

by Mandy Wolf Detwiler — Editor, Networld Media Group

Executives from Shake Shack, Salad Collective and Chick N Max will discuss the future of delivery at the Restaurant Franchising & Innovation Summit in Kansas…

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Why AI is 2024's top restaurant tech trend

by Cherryh Cansler — Editor, FastCasual.com

14 fast casual restaurant execs reveal how they are testing artificial intelligence or robotics.

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Applebee's, Mooyah, The Great Greek analyzing CX data to increase comp sales

by Cherryh Cansler — Editor, FastCasual.com

Executives from Applebee's, Mooyah and The Great Greek Mediterranean Grill reveal how their teams use customer data to increase traffic.

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Fast casual Thai concept gearing up for franchising

by Cherryh Cansler — Editor, FastCasual.com

GAI NYC specializes in Khao Mun Gai, a chicken rice dish popular in Southeast Asia.

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Restaurant Franchising & Innovation Summit session to explore scaling up by franchising

by Mandy Wolf Detwiler — Editor, Networld Media Group

"Scaling Up: From Small Start-up to Full Growth Mode" is a session at the Restaurant Franchising and Innovation Summit, which will be held March 42-26 in…

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Instacart hosting 'Curtailing Kitchen Chaos' at Restaurant Franchising & Innovation Summit

by Cherryh Cansler — Editor, FastCasual.com

Register here by Feb. 23 for the Restaurant Franchising and Innovation Summit to receive the early bird discount.

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10 robots rescuing restaurant workers

by Cherryh Cansler — Editor, FastCasual.com

Meet 10 of the robots that Fast casual brands are using to improve the guest experience and provide better service.

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Dave's Hot Chicken, Biscuit Belly leaders share operations advice

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Top restaurant brand leaders at Dave’s Hot Chicken and Biscuit Belly provide insight on everything from growing a brand to smart hiring approaches during a…

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How Grégoire plans to franchise via hub-to-store model

by Cherryh Cansler — Editor, FastCasual.com

Gregiore chef and founder Gregoire Jacquet answers questions about his strategy.

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FastCasual reveals 10 most-read stories of 2023

by Cherryh Cansler — Editor, FastCasual.com

The holidays are upon us and 2023 is almost over, which means it's time for us to reveal the year's most-read stories.

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