Features
Swig, HTeaO, Everbowl, Vicious Biscuit leaders share tips for building a tech roadmap
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Mapping out a tech roadmap was a panel topic at the Restaurant Franchising & Innovation Summit, held in Myrtle Beach, South Carolina. It was sponsored by Crisp.
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Restaurant leaders share why AI, data, emotional intelligence are keys to franchise success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
When it comes to growing and sustaining a successful franchise, brands would do well to tap AI to drive expansion, leverage emotional intelligence to drive…
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Jollibee North America president says company is ready for next-level growth
by Mandy Wolf Detwiler — Editor, Networld Media Group
At the Restaurant Franchising & Innovation Summit in Myrtle Beach, Maribeth dela Cruz, president North America for QSR chicken brand Jollibee, said the brand…
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Wings and Rings franchising fast-casual concept
by Cherryh Cansler — Editor, FastCasual.com
The idea for Noble Chicken began in 2019 as an entry into a local wing competition in Cincinnati.
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How to dominate restaurant data
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
A panel at the Restaurant Franchising & Innovation Summit will discuss how to use data to drive growth and profitability.
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Do you know what part of your marketing spend is actually working?
by Mandy Wolf Detwiler — Editor, Networld Media Group
A panel at the Restaurant Franchising & Innovation Summit in Myrtle Beach will look at how brands are wasting their marketing money and how to get the most out…
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Can Jollibee out-cluck Popeyes, Chick-fil-A?
by Cherryh Cansler — Editor, FastCasual.com
Maribeth Dela Cruz will discuss how she plans to compete with the biggest chicken chains in North America, during her keynote, "Bringing Joy to North America…
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Convenience, consistency, connection: Keys to restaurant profit revealed
by Mandy Wolf Detwiler — Editor, Networld Media Group
Restaurant operators will learn how to improve profits through the guest experience at the Restaurant Franchising and Innovation Summit in Myrtle Beach, South…
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Using customer data to boost loyalty
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
A panel at the upcoming Restaurant & Innovation Summit in Myrtle Beach, South Carolina from March 11 to 13 will examine how restaurants can leverage data to…
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Gen Z driving 2025 fast casual menu trends
by Cherryh Cansler — Editor, FastCasual.com
Younger consumers want swicy, swalty and newstalgic menu items.
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Why voice interaction is the future of self-service
by Daniel Brown — Editor, Networld Media Group
Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami…
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Pizza Marketplace's Top 100 Movers & Shakers nomination deadline extended
by Mandy Wolf Detwiler — Editor, Networld Media Group
The deadline to enter Pizza Marketplace's Top 100 Movers & Shakers List has been extended to Jan. 24.
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Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry
by Daniel Brown — Editor, Networld Media Group
Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…
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Voice AI leads AI race, bringing opportunities, challenges
by Daniel Brown — Editor, Networld Media Group
At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…
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How catering becomes lucrative for restaurants
by Mandy Wolf Detwiler — Editor, Networld Media Group
A panel at the Fast Casual Executive Summit discussed the ins and outs of catering and tech.
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Samsung, SoundHound AI among 2024 Automation and Self Service award winners
by Sandra Carpenter — Editor, Networld Media Group
The Self-Service Innovation Summit announced the winners of its fifth annual Automation & Self-Service Awards on Dec. 10, recognizing the most innovative…
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Gong cha using self-service technology to grow US footprint
by Sandra Carpenter — Editor, Networld Media Group
Gong cha's successful implementation of self-service kiosks, highlighted at the Self-Service Innovation Summit, enhances customer experience, boosts efficiency…
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Voice AI to dominate industry in coming year, says SoundHound AI exec
by Daniel Brown — Editor, Networld Media Group
Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…
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Self-Service Innovation Summit executive panel to share future predictions, strategy insights
by Daniel Brown — Editor, Networld Media Group
This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…
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How tech can streamline restaurant operations
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Technology can help restaurants in many ways, but it plays an especially impactful role in operations. With the right tech stack, restaurants can reduce wait…
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