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Features

Food Truck Operator names 'Food Trucks to Watch’ in 2023

The first-ever edition of Food Truck Operator’s free ‘Food Trucks to Watch in 2023’ report offers an insider look at two dozen food truck operations across the…

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Checkout-free market brings convenience, incremental sales to Dave & Buster’s

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Dave & Buster's in Hollywood, Florida, teamed with The Coca-Cola Co., and Zippin to deploy a store-within a-store concept to allow guests to buy food and…

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Why Slapfish founder created a seafood chophouse

by Cherryh Cansler — Editor, FastCasual.com

Celebrity Chef Andrew Gruel, who founded Slapfish and sold it last year, has returned his focus to seafood dining with the opening of the Calico Fish House — a…

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3 ways to build a profitable restaurant by staying true to your values

Norman Wu, CEO and co-founder of Conscious Hospitality Group, which owns Just Poké, describes how he doubled the brand's presence while paying higher wages…

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FastCasual's Top 10 most-read stories of 2022

by Cherryh Cansler — Editor, FastCasual.com

Readers were most interested in well-established brands moving into new markets. News about Dave's Hot Chicken, for example, entering South Carolina and…

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Capriotti's, Original ChopShop, Sweetfin leaders talk extending hospitality to digital customers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Technology is playing a big role in providing a robust digital customer experience.

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Chipotle, Fazoli's, Smokey Bones share drive-thru, AI insight

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Top fast casual brand leaders offer valuable insight on how AI is driving a more robust digital drive-thru experience.

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Mothers know best: How Heritage Eats founders became 'taco purists'

by Cherryh Cansler — Editor, FastCasual.com

The founders of Heritage Eats are opening Mothers Tacos, a fast casual brand in California serving Mexico City-inspired tacos.

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Chipotle, Jason's Deli, Ampex Brands talk AI role in customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence, from data gathering efforts to robot creation, is gaining ground with restaurant brands. Top leaders share insight on AI innovation…

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Starbird, Fuku, Atomic Wings leaders talk love-hate relationship with delivery apps

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brand leaders offer insight on managing third-party delivery apps and the brand app and hurdling challenges.

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How former Wall Streeter created a 25-unit smoothie brand

by Cherryh Cansler — Editor, FastCasual.com

Baya Bar has 25 locations and will double nationally over the next 18 months.

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Red Chickz, Brix Holdings, Thanx execs talk loyalty programs, personalization, social media

by Mandy Wolf Detwiler — Editor, Networld Media Group

Three executives spoke about issues in the restaurant industry at the Fast Casual Executive Summit held last month in Indianapolis, Indiana.

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Mooyah Burgers, Jersey Mike's leaders share loyalty program tips

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

As food prices continue to climb so does the value of a restaurant loyalty program, for both the customer and the brand.

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Restaurant execs discuss labor issues still plaguing industry

by Mandy Wolf Detwiler — Editor, Networld Media Group

Four restaurant executives discussed labor issues plaguing the industry at the Fast Casual Executive Summit in Indianapolis, Indiana.

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How to maintain your online reputation

by Mandy Wolf Detwiler — Editor, Networld Media Group

Can those dreaded one-star reviews be reversed? Experts say yes if handled correctly.

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Taco Bell Cantina, Arby's franchisee talks innovation at #QSRNext event

by Mandy Wolf Detwiler — Editor, Networld Media Group

S.G. Ellison, president of Diversified Restaurant Group, a Taco Bell and Arby's franchisee, spoke about how both companies innovate at the #QSRNext event…

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Panera debuts digital-focused format in New York

As Panera hits 50% in digital sales, it's testing digital-focused formats.

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Layne's Chicken Fingers, Consolidated Concepts, Farm Burger execs talk supply chain issues

by Mandy Wolf Detwiler — Editor, Networld Media Group

Four restaurant executives discussed challenges with supply chains at the Fast Casual Executive Summit in Indianapolis, Indiana.

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Pumpkin spice, iced drinks drive Starbucks Q4 sales

by Cherryh Cansler — Editor, FastCasual.com

Cold coffee beverages accounted for nearly 80% of total beverage sales in U.S company-operated stores, and the pumpkin spice platform was up 17%.

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Ballard Brands execs, Chef Jose Garces to reveal how to build a 'brand of the future'

by Cherryh Cansler — Editor, FastCasual.com

Ideation Hospitality COO Scott Campanella will join Chef Jose Garces and Ballard Brands CDO Davis Mesa in a keynote panel at the Restaurant Franchising and…

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