Some restaurateurs think of video surveillance strictly as a tool to investigate incidents of theft and other risks such as slip and falls, but Hideaway Pizza, a 12-restaurant chain based in Tulsa, Oklahoma, thinks of video surveillance more as a critical enabler of operational excellence.
Philip and John Bourada, owners of three New York Fries locations in Ottawa, Canada, turn on the computer in their home office first thing every morning to view live video from the March Networks® video surveillance systems in their three food court outlets around the city.
There are many different kinds of employee theft – stealing food, abusing discounts, or giving extras to friends and family – but in my experience, a lot of these cases can be traced back to the point-of-sale (POS).
Audits can focus on loss prevention issues – such as a case of suspected employee theft – or operations, compliance and safety issues, or a mix of all of these things. As the business owner, you can determine the types of things you want to monitor.
Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.
A Wall Street Journal article, Hackers Shift Attacks to Small Firms, has many more people paying attention to security issues, and for those of us in the security industry, we welcome the shift in attitude. As a security provider, we...
Restaurant owners face many assaults on their businesses. The perpetual rise of commodity prices, unexplained inventory shortages, labor issues, and the constant threat of robbery and internal thefts are everyday threats.
“Pizza, pizza, pizza! Everyday it’s pizza! I get so tired of the pizza that I eat for free as a benefit of working here. So, with a little ingenuity, our late night crew now gets a little variety in our diet.
Typically crime increases during the holiday season, and stores and restaurants are not exempt. Unfortunately, dishonest people and criminals are attracted to cash businesses and resort to robbery, burglary, shoplifting, credit and gift card fraud, embezzlement, and theft. The following...