Balance Grille's mobile app upgrade leads to more traffic

After a few attempts, Balance Pan Asian Grille has launched a mobile app that works well for operations and customers. The chain — which posted a 17 percent average check growth over the last year — endured an intense planning and development process with LoyaltyPlant to create a mobile app, according to the company.

At Potbelly, there is such a thing as 'free lunch'

Potbelly Sandwich Shop will give thousands of sandwiches, shakes and cookies through Sunday to Potbelly Perks members nationwide, according to a company press release. Perks members will receive an exclusive offer in the Potbelly App each day, including: Buy one...

Bridg launching platform to make customer data 'more accessible' to restaurants

Bridg, a customer identification technology for brick-and-mortar retailers, is launching a platform designed to make guest data more accessible and actionable for restaurateurs, according to a company press release. The Bridg Customer Data Platform, available this fall, offers brick-and-mortar businesses...

GrubHub acquires LevelUp

GrubHub dropped a bit of a news bomb amidst its Q2 financial results, announcing that it had signed an agreement to acquire Boston-based mobile diner engagement and payment solutions provider — LevelUp — for $390 million. "We're also thrilled to...

Taco Cabana sees progress after strategic brand renewal

Taco Cabana is making improvements by introducing a series of menu upgrades, event programs and service enhancements, according to a press release.  "Our guests have more dining options than ever before, so listening to their feedback is crucial in earning their loyalty," Taco Cabana President Chuck Locke said in the release.

Blaze adds first 'shareable' side

Blaze Pizza has introduced its first "shareable" side item in the form of traditional breadsticks with a bit of a twist, called Dough Knots, a news release said. The menu addition features hand-stretched dough filled with mozzarella, garlic and pesto...

Chipotle CEO hopes to 'drive profits' by closing underperforming units, implementing 5-point strategy

Chipotle Mexican Grill CEO Brian Niccol told investors Wednesday that his growth-driven turnaround strategy includes closing up to 65 underperforming restaurants and upgrading the customer experience. Specifically, the plan calls for the following: Becoming a more culturally relevant and engaging...

Dickey's makes mobile app available for Android

Dickey’s Barbecue Pit -ordering app is now available on Google Play for Android, according to a company press release.It allows customers to place and and purchase their orders online for pick up, curbside or delivery. The app also houses a...

Pita Pit revamps loyalty, delivery platform

Pita Pit has partnered with LevelUp and Olo to introduce a revamped guest loyalty program, third-party delivery and a redesigned app for order ahead, according to a press release. "We decided to join forces with LevelUp and Olo in an...

Wingstop appoints VP, CMO

Wingstop has appointed Maurice Cooper as its senior VP and CMO.

Honeygrow debuts stir fry box with featured art

Honeygrow, based in Philadelphia, is reintroducing its classic stir-fry box with a new series influenced by designs of local artists within each of its markets. The first artist to be featured is Philadelphia street artist, Amberella, whose design features "You...

April restaurant sales best in nearly 3 years

For the restaurant industry, April did indeed bring showers, but those of increased business, according to the most recent data from TDn2K, showing that same-store sales grew 1.5 percent, up 0.7 from March. It was the industry's best month since...

The Halal Guys to launch catering rewards program

The Halal Guys, a fast casual Middle Eastern restaurant, is launching its first-ever catering rewards program on May 6. The new program will integrate with the existing rewards program, according to a press release. Each member of the current rewards program will be able to redeem both regular and catering rewards points.

Starbucks launches Visa card to drive customer loyalty forward

Starbucks lovers have yet another way to earn stars at their favorite coffee place as Starbucks and Chase have launched a Starbucks Rewards Visa card that is integrated into the coffee maker's loyalty program. The card allows customers to earn...

Amazon Restaurants, Olo partner for seamless customer ordering experience

Amazon Restaurants is teaming up with restaurant digital ordering provider,Olo, to integrate Olo clients into the Amazon marketplace. The effort will enable thousands of Olo customers to list menus on the Amazon Restaurants marketplace and receive orders directly into their...

Whataburger launches unique Snapchat charity-focused contest

Whataburger fans can hit Snapchat for a chance to win 1,000 Taquitos, $1,000 for the charity of their choice as well the opportunity to "take over" the brand's Snapchat channel. Participation in the unique contest event requires three simple steps:...

Business intelligence platform offers restaurants analytics to influence customer behavior in real time

Bloom Intelligence offers advanced tracking metrics for the hospitality industry to attract, engage and retain customers through its cloud-based business intelligence platform.   The company mixes the digital and in-store experience to give restaurants analytic tools to act on consumer behavior in real time.

Millennials love burger discounts, Gen X favors Mexican fare price cuts

A new national consumer report regarding restaurant and take-out dining habits reveals 53 percent have at least one food/mobile app on their smartphone and 72 percent would rather dine at a restaurant than grab take-out. When it comes to discounts,...

Webinar: Are you getting the biggest bang for your franchise marketing buck?

Webinar: Are you getting the biggest bang for your franchise marketing buck?

As restaurateurs, you not only sell to diners every day, but also simultaneously to future franchisees who may either be among those diners, in the local community, or just out there on the web or elsewhere, looking for great businesses...

Pinkberry/Paytronix promotion reveals open rates' 'dirty little secret'

Pinkberry/Paytronix promotion reveals open rates' 'dirty little secret'

Last Independence Day, Pinkberry generated a few of its own fireworks when it launched a wildly successful double points ice cream promotion using the brand's Patronix-powered Pinkcard Loyalty program. The campaign ultimately not only netted the brand a Paytronix Loyaltees...

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