Franchise Field Operations are All About Relationships

Franchising is all about relationships, and your field consultants are your key players. Check out this infographic for the top priorities and challenges that come with the keys to great franchisor-franchisee relationships.

Type: Special Report

Sponsor: FranConnect




Success Story: BrightStar Care

FranConnect is helping BrightStar Care meet their growth goals for new franchise development, opening new stores, and in building local marketing awareness and lead conversion.

Type: Case Study

Sponsor: FranConnect




5 Field Operations Secrets from 600 Franchise Brands

We have outlined 5 basic premises that highly effective field operations teams embrace to make their organizations successful.

Type: Special Report

Sponsor: FranConnect


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FEATURES


Which Wich CEO, Summit attendees make 10,000 PB&Js for Dallas homeless

Attendees at this year's Restaurant Franchising and Innovation Summit rolled up their sleeves and made more than 10,000 peanut butter and jelly sandwiches during a Spreading Party lead by this year's keynote speaker, Which Wich founder and CEO Jeff Sinelli.

Focus Brands franchisee: 'Focusing on disparities will not advance your career'

Melanie Hoggard is a Focus Brands franchisee with her hands in three concepts — Moe's Southwest Grill, Auntie Anne's Pretzels and Cinnabon.

McAlister's franchisee: 'Don't climb the ladder; build your own'

Heather Ricks, a McAlister's Deli franchisee in Virginia, has a six-person management team. Five are females, and one of her restaurants boast an all-female kitchen.

Rosati's CEO: 'If your company is a boys club then join the club'

Marla Topliff, president of Rosati's Pizza, fell in love with the restaurant business after working as a marketer for Rosati's.

HuHot founder: 'Delegate well and train others'

Linda Vap, president and founder of HuHot Mongolian Grill, was a scientist before she got into the restaurant business.

Starbucks to create 240K jobs

The chain is on target to create more than 240,000 jobs globally —  68,000 in the U.S. — by opening 12,000 stores globally and 3,400 new stores in the U.S. by 2021. Jobs were just one of the many topics Starbucks execs addressed during today's shareholders meeting, however.

Cottage Inn exec: 'Female leaders ask the right questions'

Deborah Masse has led Cottage Inn to double-digit sales growth by rolling out a new branding initiative and through the introduction of digital and social marketing.

Moe's franchisee: 'Don't take no for an answer'

Jennifer Wade has been a Moe's Southwest Grill franchisee since 2002. The single mom now owns three locations and is the only female franchisee on the Moe's Franchise Advisory Council, in which she serves as president.

Global checklist: 7 must-ask questions before planting flags outside your home country

Just because a concept takes off in one area doesn't mean it's meant to cross borders. Waiting too long, however, is also a huge mistake. Answer these seven questions to find out when and where you should expand your brand.

Is the UAE restaurant industry in trouble?

The problem has more to do with the lack of integrity of some operators leading "bad brand" than industry saturation.

Saladworks CEO reveals brand's 5-step come-back strategy

Saladworks was facing bankruptcy in 2015, when Centre Lane Partners bought it for nearly $17 million. Since then, CEO Patrick Sugrue has been working to breathe new life into the 30-year-old brand. "You have to be able to fail fast...


Franchise focus: How 1 brand is taking poke mainstream

Pokeworks, which couples high-quality seafood with traditional Hawaiian ingredients, including furikake, hikiki seaweed, mango and macadamia nuts, is expanding this year to NYC, Seattle, Chicago, and Washington DC, and recently opened its first franchise in Boston.

2 events to help you succeed in franchising

To help operators avoid common pitfalls and to learn about the new technology now available to help restaurateurs succeed, Networld Media Group is hosting two events focusing on franchise growth and innovation.

Cafe Rio execs talk strategy behind brand's rapid growth

Strong leadership, innovative tools and a commitment to treat each location as its only location are all reasons for the brand's robust growth.

Great Harvest Bread CEO: Competitors should be worried

The chain has launched a "hub-and-spoke" bakery-cafe franchise opportunity, meaning franchisees can purchase a large territory that includes a single Great Harvest Bread Co. bakery operation, and as many cafe-only units as they desire in surrounding towns.

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Trends and best practices for restaurant franchisors and franchisees. Stay on top of the brands that are growing, how they're doing it and where.

NEWS