Fast casuals innovating desserts, snacks to boost post-lunch traffic

Fast casuals innovating desserts, snacks to boost post-lunch traffic

More customers than ever are ordering dessert between 2-4 p.m.

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

Crackheads and Doughballs: Having fun in the fast (casual) lane

Crackheads and Doughballs: Having fun in the fast (casual) lane

Crackheads and Doughballs — contrary to how they sound — are not insults. They're the names of the two latest fast casual brands dreamed up by James Markham, a California entrepreneur credited with helping create and take fast casual pizza to the masses.

Lawsuit against Chef Jamie Oliver may change how brands label 'gluten-free' recipes

Lawsuit against Chef Jamie Oliver may change how brands label 'gluten-free' recipes

The Gluten Intolerance Group filed a lawsuit against British Chef Jamie Oliver, alleging that he misled consumers that the gluten-free recipes on his website are in fact "certified" as gluten-free. The suit goes further to claim that Oliver is infringing on its trademarked seal.

Independent fast casual wades into self-serve kiosks, Part 1

Independent fast casual wades into self-serve kiosks, Part 1

The kiosks have been an efficient way for customers to access the menu and nutrition information, in addition to other benefits for Flatbread Grill. There have also been challenges, however.

3 tips for serving millennial consumers

3 tips for serving millennial consumers

Millennials recently became the largest generation in the workforce with over 53 million workers, ushering society into an unprecedented future.

Fazoli's 'Comeback Kid' shares turnaround story at London summit

Fazoli's 'Comeback Kid' shares turnaround story at London summit

"It was ugly," Fazoli's President and CEO Carl Howard exclaimed as he detailed the state of the chain when he arrived to lead it nine years ago. "I mean everything you can think about a restaurant chain — it was wrong." Herein, the summary of a turnaround from the London Restaurant Franchising and Innovation summit in July.

French fry favoritism alive and well in US fast food race

French fry favoritism alive and well in US fast food race

A 15-brand comparison of customer buzz about QSR french fries leads to one solid winner for category favorite.

Wayback Burgers to test food trailers in the Big Apple

Wayback Burgers to test food trailers in the Big Apple

The fast casual chain teams with a trailer specialist to launch its first mobile food initiative, starting in New York City.

Self-order kiosks don’t just help big chains, Long Island fast casual learns

Self-order kiosks don’t just help big chains, Long Island fast casual learns

A Long Island, New York fast casual restaurant has found self-order kiosks improve the customer experience and boost the average ticket size.

In pictures: Global restaurant execs in London: Part 1

In pictures: Global restaurant execs in London: Part 1

Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.

Looking for ways to find and keep employees? NRA leaders offer insights

Looking for ways to find and keep employees? NRA leaders offer insights

Given the reality of fewer young employees in the work force, the only options are to recruit more from other age groups or be more successful recruiting younger employees.

3 commonalities among Lyfe Kitchen, Urban Plates, Baskin Robbins brand-building strategies

3 commonalities among Lyfe Kitchen, Urban Plates, Baskin Robbins brand-building strategies

Building a successful brand has three parts: storytelling, club making and country building, according to a branding expert at the National Restaurant Show.

Investing in technology? Restaurants share hits and misses

Investing in technology? Restaurants share hits and misses

Companies need to do their research, and management has to be supportive for technology initiatives to succeed.

How efficient is your methodology for menu innovation?

How efficient is your methodology for menu innovation?

Menu innovation, a very important part of any concept, can be a silent killer if not done right.

Summer LTOs focus on providing healthful options

Summer LTOs focus on providing healthful options

Shrimp, fish and smoothie enhancements are popular summer LTOs.

Economic uncertainty and third-party delivery impact UK, US restaurants

Economic uncertainty and third-party delivery impact UK, US restaurants

Globalization has created opportunity for American brands in the U.K., where restaurants face many of the same challenges and opportunities as the U.S.

From wobbly table fixes to herbal refrigerators, innovation was on display at NRA (Part 1)

From wobbly table fixes to herbal refrigerators, innovation was on display at NRA (Part 1)

More than 45,000 buyers in the restaurant industry hit Chicago this week to check out the thousands of products and services on display at the National Restaurant Association show.

NRA 2017 in photos: Editors share top highlights

NRA 2017 in photos: Editors share top highlights

The editors of FastCasual, Pizza Marketplace, QSRWeb and Food Truck Operator share some highlights from the 2017 NRA show in Chicago.

The anti-app: why messaging is the new loyalty program

The anti-app: why messaging is the new loyalty program

More than 60 percent of smartphone users download an average of zero apps every month, and most of those are opened only once. Roughly 75 percent of consumers would rather use text than voice to communicate with front-line team members.

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