Webinar: Using the Customer Experience to Drive Revenue and Improve Performance

Sept. 22, 2008
Click the link below and join us for an informative on-demand webinar to learn how TrendSource partners with its clients to develop integrated Interactive Voice Response (IVR), Interactive Web Response(IWR), mystery shopping and suggestive selling programs.   Real-world advice is shared in this webinar, which features a case study from Yum! Brands, the world’s largest quick-serve restaurant company.   In this Webinar, you can learn how to:
  • Consistently measure your customers experience
  • Utilize IVR and IWB to get real-time customer feedback
  • Ensure service standards are met every time
  • Tie sales and revenue directly to customer loyalty
  • Integrate loyalty with all of your marketing efforts
Watch this on-demand webinar now.

Topics: Customer Service / Experience , Marketing , Marketing / Branding / Promotion , Staffing & Training , Trends / Statistics , Webinars

Companies: TrendSource | Mystery Shopping Business Services

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