WAND's World Class Service and Support

April 25, 2012

Case Study

Service and support are generally not considered strengths of technology suppliers in the QSR/Fast Casual industry. WAND is elevating the standards. Calls are answered - not abandoned - and a large majority of requests are handled on the first call.

Here are just a few examples of what makes WAND’s service and support team unique:

  • Available at night and on weekends when you may need it most. Our Representatives are in-house employees.
  • Not outsourced to another company or country. WAND has one of the largest service/support teams in the industry.

Topics: Business Strategy and Profitability , Customer Service / Experience , Digital Signage , Menu Boards

Companies: WAND Corporation

Other Topics