Background checks, I-9 verifications and work opportunity tax credits all can be performed using software, streamlining the hiring process and ensuring regulatory compliance.

Concrete evidence for return on investment on HR software and talent management solutions in the restaurant, c-store, retail and hospitality industries exist! Automating your hiring, training and …

Employers in the service industry have hiring needs that are far too complex for manual processes. Using an applicant tracking system (ATS) to streamline your hiring processes to eliminate …

Conducted in June 2011, the PMI “HR Technology in the Service Industry” comprehensive survey report delivers the most recent data, graphs and stats on workforce management. Discover how companies …

Company culture and approach to management have a major impact on engagement. Learn how to optimize employee life cycle management and increase team member engagement throughout that cycle. In this …

Since the arrival of Generation Y in the workforce, service industry employers from restaurants to retail have tried to devise the secret formula to attract, engage and retain this youngest …

In a world where it takes much more effort to warrant a compliment than a complaint, people who can deliver exceptional customer service are the heart of service-industry success. Finding these …

As federal auditing and enforcement of employment eligibility compliance increases, it’s become more important (and difficult) to comply with the Immigration Reform and Control Act (IRCA) of 1986 …

Chipotle, Jimmy John's and Taco Bell. No one is exempt from positive or negative PR. This 2011 Fast Casual Executive Summit session reviewed real-world case studies of public relations strategies …

Hiring doesn’t have to be hard. But if you’re using tools and techniques that were new in Dick and Jane’s reign, (we’re looking at you, paper apps and file cabinets) it’s not easy. Connect …

Would your employee training program make Dick and Jane say “Wow!”…50 years ago? It’s time for a new lesson in learning. Connect the training dots to see how your training and evaluation …

The goal of any service-industry employer—restaurants, convenience stores (c-stores), hospitality businesses or retailers—is to provide unparalleled customer service. This may be brushed off as a …

Recent Immigration and Customs Enforcement (ICE) raids have raised serious employment concerns in the service industry. High turnover rates and large percentages of immigrant and hourly workers …

Does this sound familiar: You’re thrilled to learn that your hiring manager found the perfect candidate for that senior job you’ve had open. But somewhere between Des Moines and Omaha, your …

Your company could be leaving thousands of dollars on the table by failing to take advantage of federal tax credits aimed at getting people in certain groups into the workforce. This informational …

“What’s worse than training your workers and losing them? Not training them and keeping them.” Zig Ziglar, author and corporate success speaker, knows it, research proves it and companies are …

Armed & Dangerous: Buildinng Brand Leaders of the Future highlights how restaurant operators can use their employees and customers as their biggest brand ambassadors.