More than 1 billion smart phones will be in use across the globe by 2015, according to technology research firm IDC. For restaurant operators, the proliferation of smart phone use will continue to …

Social media helps operators increase speed and accuracy for takeout orders.

Service and support are generally not considered strengths of technology suppliers in the QSR/Fast Casual industry. WAND is elevating the standards. Calls are answered - not abandoned - and a large …

Restaurant operations today are faced with tough issues: keeping customers satisfied in a competitive marketplace, reducing costs through greater efficiency, and finding new ways to grow their …

How Social Media Benefits the Bar and Nightclub Industry

Miami Management used video cameras at the point of sale to improve accuracy and speed up drive-thru times.

An innovative restaurant concept incorporates kiosks into its efforts to connect with customers.

Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you …

Which Wich Superior Sandwiches used Custom Channels music to match its clientele and improve customer and employee satisfaction.

It’s all about the experience. Guest feedback has gone far beyond the days of comment cards on tables. Cut through the clutter as our 2011 Fast Casual Executive Summit panelists discussed the best …

While consumer spending habits at restaurants hasn’t changed over the last 50 years, but what consumers are looking for from restaurants has. Menu and ingredient transparency, value and consumer …

Supported by major credit card companies and retailers alike, near field communication is making its way as a top method of payment processing and advertising.

Besides legal compliance, nutritional kiosks offer marketing opportunities, customer service rewards, and more.

How Sodexo and NEXTEP SYSTEMS partnered to create a reliable and flexible restaurant solution.

Today, brands are searching for new ways to engage with customers. Historically, brand marketers have used traditional media as a means to reach out, drive brand awareness and promote products and …

Thoughtful restaurant music selection can significantly enhance the customer experience, reinforce brand image and increase sales.

Visual Impressions specializes in the design, manufacturing, fabrication and installation of print and digital signage merchandising solutions. We are a full service company partnering with our …

Grand & Toy decided to expand their digital signage network to their business centres across the GTA following their success with in-store digital signage throughout their stores in Canada.

People do business with those whom they trust. On the Internet, this is particularly true. If you can build more trust with your customers, your revenues can soar.

TELUS Mobility is enhancing the shopping experience with interactive technologies at the point of sale, thanks to LG and ADFLOW.