Veteran fast casual concept Jason’s Deli had a system that worked for the last 20 years—they handed the customer a plastic ticket that’s placed in a holder on the table. The food runners would …

Johnny Carrabba built his success in the restaurant business by focusing on two things: great food & great service. He founded Carrabba’s on those principles and wanted to follow suit with Mia’s …

It’s no secret the employee turnover in the restaurant industry is high, and there’s a consistent need to find and hire the best talent. Learn best practices in restaurant hiring and ways to …

Table Tracker is an elegant table locator system developed and manufactured by Long Range Systems that is designed to speed up food delivery in fast-casual restaurants where food is delivered to the …

In the hospitality industry, a paging system is as common as knives and forks. However, as cell phone technology became widely adopted, the need for a hybrid paging/texting system emerged, but …

Fast casuals need new ways to keep up with the growing demand. Today, consumers are becoming increasingly responsive to high-quality foods and an improved dining experience. Fast-casual restaurants …

As guests arrived to the Loveland Breakfast Club, their names were entered on a waiting list, and they waited for their name to be called; sometimes as long as 45 minutes. As the waiting area filled …

LRS is the leader in fast casual paging solutions. Two things make LRS the best choice: Durability and Service. Paging systems can take a beating in a fast casual environment and we’ve engineered …

The new Freedom transmitter is designed to provide companies and guests with more freedom when managing wait times. The new function of the Freedom Transmitter is its ability to contact guests via …

Use LRS pagers to: • Increase revenue • Improve efficiency and productivity • Serve more customers, faster • Eliminate noisy shouting and overhead PA systems • Improve the customer …

LRS server paging systems let your servers spend more time with guests instead of waiting in the kitchen for orders. When an order is up, the kitchen staff simply pages the server so they can pick it …

BBRG was an early adopter of paging systems because their focus has always been to provide unsurpassed customer service and high quality food. Any customer-facing, new technology had to fit with the …

Most restaurants believe that 70% of their customer traffic comes through word of mouth (WOM) and 69% us social media marketing because they believe it drives word of mouth. However, restaurateurs …

Roger Brown's and The Cove Tavern were looking for a solution to cut down on time spent scheduling hourly employees, managing requests, documenting shift notes, communicating with and hiring …

Using a scheduling program improves forecasting, cost management and labor fulfillment. Fast casual sushi restaurant How Do You Roll? was looking for a better, more efficient way to staff …

25 years customizing restaurant labor management systems. This is the consulting and implementation experience with chain operators that we’ve drawn upon to document the state of labor management …

HotSchedules Workforce solution, integrated with the Squirrel POS system, along with the HotSchedules Digital Logbook helps greatly reduce labor costs, streamline the scheduling process and provide …

Newk’s was challenged with disparate and cumbersome processes to create schedules that took an exceedingly long time and resulted in scheduling errors. Additionally, the team had no corporate-level …

The Tilted Kilt was facing enormous challenges with scheduling employees using spreadsheets, particularly because of the number of employees per location (>100) and because they allow weekly requests …

How Social Media Benefits the Bar and Nightclub Industry

In this session from the 2011 Fast Casual Executive Summit, attendees heard from operators large and small about the ways they are growing sales, integrating creative marketing techniques and (re …

Effective marketing campaigns are a huge catalyst for driving sales growth. But what determining what works isn’t always an easy equation. In this session from the 2011 Fast Casual Executive Summit …

Supported by major credit card companies and retailers alike, near field communication is making its way as a top method of payment processing and advertising.

Visual Impressions specializes in the design, manufacturing, fabrication and installation of print and digital signage merchandising solutions. We are a full service company partnering with our …

Visual Impressions offers a full service approach for the dining industry. From digital menu boards to large format printing, we create a “store in a box” solution. We have been servicing the …

Digital signage software is now fully integrated into Kodak digital frames! These are self contained frames managed by our server and are the perfect size to generate interest at point of purchase …

Every brand has their own value proposition just like they have their own menu, service standards and branding. Customers react to these unique offerings by visiting more often, buying more per visit …

Understanding social media is only part of the equation for digital brand success. Today's successful restaurant and hospitality brands understand that we have to apply science to our tactics now …

For more than a decade, some of the most admired QSR and retail brands have relied on Synq Solutions for innovative in-store marketing and campaign execution. That’s because from the moment their …

Hardee’s®, the largest fast food brand in the CKE Restaurants, Inc. group, required a partner that could execute its marketing campaigns with accuracy, technological innovation and cost savings …

For more than a decade, Synq Solutions has been CKE Restaurants, Inc.’s partner for in-store marketing materials and promotional support. The relationship began with streamlining the print and …

Online customer reviews, POS surveys and call center feedback contain some of the richest yet unused insights on why guests stay loyal and why they never return. As restaurant operators wake up to …

Digital signage can increase profits, but also it yields benefits that are more difficult to measure. Learn how digital signage can increase customer and employee satisfaction, improve efficiency and …

Industry leaders provide vital information regarding the use of the Internet and Social Media to aid in your restaurant's growth. Download the slides from presentations given by: Boris Bugarski …

Industry leaders share tips and trends on how to enhance brand building in your restaurant through emotional connections with your customers. Download the slides from presentations given by: Ed …

Brain Exchange Session. Find information on discussions relating to eight topics including: Fast Casual Startups, Menu Development, Web & Social Marketing, Team Dynamics, Winning Brand Design …

Fast Casual Executive Summit Keynote Address. Download the slides from presentations given by: Paul Barron, Publisher and Founder FastCasual.com/ Dean Lindsay, Professional Speaker and Author The …