It’s no secret the employee turnover in the restaurant industry is high, and there’s a consistent need to find and hire the best talent. Learn best practices in restaurant hiring and ways to …

Converting your restaurant to a single talent management system can improve efficiency and increase your bottom line ROI.

To have a concept that resonates with customers, every aspect of its development must come together to create a clear, concise experience.

With a push towards mobility, business owners are capitalizing on wireless technology to provide their customers with new customer loyalty and couponing programs. However, creating a mobile interface …

Social media isn't just for outbound marketing anymore. When every online review is seen by at least 150 other potential guests, you must have a solid strategy in place to increase positive reviews.

Restaurants are the prime target of choice for cyber criminals. The success rate of their exploits and the financial damages they inflict are astonishing. The average data breach of a non-PCI …

Food Safety is described as a “Winnable Battle” by the US Centers for Disease Control and Prevention. Foodborne diseases affect tens of millions of people and kill thousands in the US each year.

One of the biggest trends to hit the restaurant space in 2011 was social media; in 2012, BIG DATA is taking over, delivering striking results.

FastCasual.com's eighth annual review of the restaurant segment's Top 100 movers and shakers takes a look at the brands, people, technology, menu trends and innovations leading the industry.

With proper planning, you can securely offer your customers the convenience of a BYOD network.

Integrating a restaurant's POS with online ordering has potential for good, bad and ugly. Here's what to ask before you make the move.

Franchisees can leverage unique brand equities, proven results and their local expertise to create cost effective growth opportunities,

A look at some of the most popular mobile apps consumers are using when dining out.

When travel retailer Hudson News needed to sell from two systems, NEXTEP brought them together

Cherokee Nation Entertainment feeds its casino staff 24/7 with the help of self-order kiosks from NEXTEP SYSTEMS

Operators can add variety to their menus without additional inventory.

New takes on old favorites can help thrill your customers and boost the bottom line.

Decreased initial investment and diversification fuel value-added franchise concept.

Firehouse Subs partners with VendorSafe to help secure customer payment information.

A unique Philadelphia eatery is serving a locally sourced, healthy menu via NEXTEP’s Foundation5 technology solution.

Digital signage can be a key differentiator for operators in the fast casual segment. Learn how to use it most effectively.

A Dallas sub shop is allowing customers the opportunity to participate in a new loyalty program that tracks purchases and redeems rewards using their own existing debit and credit cards. As a result …

Simple measures can stave off industry’s most common illness.

A proactive approach can prevent outbreaks of foodborne illnesses.

Adding tunes has numerous upsides, but if licensed improperly — or not at all, legal danger awaits.

Using a scheduling program improves forecasting, cost management and labor fulfillment. Fast casual sushi restaurant How Do You Roll? was looking for a better, more efficient way to staff …

With music becoming an integral part of the brand and the dining experience for many concepts, Floyd’s 99 branding practices are applicable to the foodservice industry.

How to start small, collaborate and manage a brand for smart expansion.

Market forces, rising costs and physical constraints have pushed the foodservice industry to develop entirely new equipment solutions to meet their needs. To this extent, large effective technology …

Preparation, facts and a good attitude can go a long way to trimming a restaurant's lease.

PCI is about more than having the necessary hardware for compliance, it's about ensuring your network across all channels of your payment options. And the more time you spend setting up your network …

Using a system from one provider leads to better information and integration, improving cost control.

A survey of quick-service and fast casual restaurant operators revealed the top benefits they get from digital menu board systems.

Social media helps operators increase speed and accuracy for takeout orders.

FastCasual.com's seventh annual review of the restaurant segment's Top 100 movers and shakers takes a look at the brands, people, technology, menu trends and innovations leading the industry.

Cost savings, better reporting and better tracking are all part of the package with a new style of repair agreement.

As foodservice operators look to expand,choosing the right distributor is crucial to success.

Operators may think franchising is too expensive or difficult, but knowing the facts can help a restaurant grow.

ConnectSmart Kitchen from QSR Automations helps fast casual restaurant chain trim ticket times by two minutes.

More than 1 billion smart phones will be in use across the globe by 2015, according to technology research firm IDC. For restaurant operators, the proliferation of smart phone use will continue to …

Background checks, I-9 verifications and work opportunity tax credits all can be performed using software, streamlining the hiring process and ensuring regulatory compliance.

QSRs and fast casual operators are discovering the benefits of using an experienced print and POP fulfillment provider to seamlessly integrate marketing campaigns and deliver overall program savings.

The right partner can increase speed to market, provide a strong ROI and decrease headaches.

Helping others also can help generate a positive response to a restaurant, increase sales and improve customer loyalty.

Displays help speed orders, enable quick board changes and enhance the brand.

POS systems, training, site design and menu mix can all decrease line busting and drive profit.

Which Wich Superior Sandwiches used Custom Channels music to match its clientele and improve customer and employee satisfaction.

Running digital menu boards at full strength at all times is a sure recipe for a shortened product life. Learn some best practices for maximizing the lifespan of digital menu boards.

In this white paper, sponsored by Truitt Brothers, learn how operators can improve diners' understanding and interest in sustainable food production practices through subtle cues.

Operators can take steps to preserve their margins despite record increases in the cost of coffee.

Consumers care about the sources and environmental impact of their food. Operators care about the bottom line. In this guide, sponsored by Truitt Brothers Inc., learn how to satisfy both.

Besides legal compliance, nutritional kiosks offer marketing opportunities, customer service rewards, and more.

A northwestern gourmet pizza delivery company needed to build an online presence and eThor.com offered a solution.

Technology and communication can keep revenue out of the hands of thieves.

Thoughtful restaurant music selection can significantly enhance the customer experience, reinforce brand image and increase sales.

Financial numbers tell you what you’ve done. But to drive future same store sales growth, you need to know how each of your stores is operating, and what your customers experience.

When ensuring PCI compliance, learn what pitfalls to avoid, how to get help when it’s needed and what it takes to develop a culture of security.

Maximizing an investment in a digital menu board means more than simply displaying prices.

Synq Solutions developed a Web-based solution for a major Mexican fast casual chain to create an efficient POP ordering process.

To ensure a successful position in an increasingly challenging market, foodservice operators must focus on how they will better connect with customers to increase same-store sales. In this webinar …

In this webinar, sponsored by Vendor Safe Technologies, you will learn: * What is PCI? * Common PCI pitfalls and misconceptions...and how to avoid them. * How recent changes to PCI standards will …

This Executive Summary, written by Fast Casual editor Valerie Killifer, summarizes the findings of the new 109-page report "Restaurant State of the Industry Report 2011, Part I: Food and Beverage."

FastCasual.com's sixth annual review of the restaurant segment's Top 100 movers and shakers takes a look at the brands and innovations leading the industry.

Precooked meats aren’t just used as pizza toppings anymore. Learn how to maximize your menu and improve speed of scratch with these ingredients.

The lowest price isn’t always an indicator of the best value. Learn how restaurateurs can choose the right alarm system.

Learn how to successfully add specialty beverages to a menu, including how to grow ROI, what equipment is required and how to merchandise without overwhelming customers or staff.

Understanding social media is only part of the equation for digital brand success. Today's successful restaurant and hospitality brands understand that we have to apply science to our tactics now …

Restaurants are more than just brick-and-mortar establishments. To compete in today's economy, they must deliver a brand outside of their four walls.

Single-shift training helps restaurants increase customer service, boost employee flexibility and minimize turnover.

With menu-labeling regulations on the horizon, digital menu boards may be the best option for managing change.

Online customer reviews, POS surveys and call center feedback contain some of the richest yet unused insights on why guests stay loyal and why they never return. As restaurant operators wake up to …

Sustainability may be the latest buzzword, but implementing its best practices can generate value for an operator and boost a restaurant's bottom line.

As for most industry watchers, culminating the very best of the breed in a fast-growing segment is often a difficult task. With more than 600 fast casual concepts in the $580 billion restaurant …

While many operators are focused on branding efforts to drive sales, other strategies make more sense for small- and medium-sized restaurants. Local marketing initiatives that focus on driving …

As more Americans seek out healthy food options, restaurant operators are going to see a lot of activity surrounding consumers’ desires for healthful beverages. With the ongoing decline of …