Merging point-of-sale systems can be tricky. Reliability and transaction speed are critical — it has to be quick and convenient for customers. And any downtime can mean a significant loss of revenue.
This case study, sponsored by NEXTEP SYSTEMS, examines how Hudson News and Dunkin' Donut were able to merge their POS systems on a tight timeline — about 150 days — and the challenges they faced, including:
Integrating more than 100,000 Hudson SKUs into Dunkin's system
Interfacing the two systems
Adding additional registers to high-volume locations