Webinar: What Winning Brands Do with Online Reviews
Social media isn't just for outbound marketing anymore. When every online review is seen by at least 150 other potential guests, you must have a solid strategy in place to increase positive reviews. Buried in the mounds of social reviews about your restaurant is real-time data you can use to improve your customer's experience, and increase their intent to return and spend more.
Leading brands are using statistics, analytics, and data gathered from the web to take effective action, improve operations, cash in on popular themes, reward staff, and generally get more butts in seats, and you can, too. All it takes is knowing where your organization fits in to the Social Market Intelligence Maturity Scale.
In this free webinar, we'll tell you how the best brands are using social to:
- Recover lost guests and reward fans
- Motivate staff and improve manager performance
- Define new dishes and fix recipe issues
- Identify faulty equipment or cleanliness issues
- Benchmark their performance against competitors
Top results from Webinar
Webinar: Serve up sales increases through online ordering Webinar: So you think you're ready for mobility? Mobility Payment Trends and Network Security Webinar: Best Practices for Digital Signage Content at the Point of Sale Webinar: Efficiencies in Hiring Practices Webinar: The restaurant sustainability cycle: How responsibility translates to quality Top results from Marketing / Branding / Promotion
Industry Insights: Spring 2012 Social Media Marketing in the Bar
Innovative Print & Digital Signage Solutions Mobile Media Applications for Restaurants: How Mobile Apps Improve Relationships and Profits
Custom Channels In-Store Music Guide Top results from Online / Mobile / Social
What is a mobile payment? [Infographic] Integrating POS Systems with Mobile Payments
Making a Mint Infographic: Top Mobile Apps for Restaurant Consumers Show Me The Money: Word of Mouth Marketing in the Mobile and Social Era Top results from Customer Service / Experience
Stand Off at the Turnover Corral: The Latest Look at Turnover in the Wild, Wild Service Industry Are You Ready for Patio Season? Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 3 POS Video Cameras Help Improve Restaurant Service
Server Paging 
