Three Strategies for Developing In-House Service and Support Teams

Type: White Paper
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Inevitably, software networks within quick-service and fast casual restaurants experience some sort of glitch. Unfortunately, getting service and support isn’t always as simple as phoning the developer and getting an immediate fix. The overwhelming majority of programming companies farm out these responsibilities. This white paper, brought to you by WAND Corporation, discusses three strategies to developing in-house service and support teams, including:

• Exceeding service and support expectations
• Employing properly trained and certified technicians and developers
• Maintaining industry-specific knowledge and understanding