Adding Customer-Facing Touchpoints with Kiosks
Sponsored by: NEXTEP SYSTEMS
Type: Case Study
Overview | Download
Boloco, a fast-growing chain of restaurants, wanted to keep lines moving and ordering efficient. At the same time, Boloco wanted to keep its emphasis on guest service, without having to exponentially increase staff. NEXTEP SYSTEMS offered a solution. This case study, sponsored by NEXTEP SYSTEMS, highlights the benefits of using kiosks to enhance the customer experience, including:
• Freeing staff to focus on customer service enhancements
• Allowing guests to easily customize existing menu items
• Processing payments and accepting loyalty cards
Top results from NEXTEP SYSTEMS
Kiosks Increase Efficiency of Dining on College Campuses Self-order Kiosks Help Casino Feed Its Employees Self-order Kiosks Help Boost Food Sales at MinitMart Self-service payments speed lines at Miss. casino Culinary Academy Gets Boost with Kiosk Deployment Top results from Kiosk ROI
Nutritional Information Touch Screen Kiosks Beer Selector Touchscreen Kiosk Self-order Kiosks Help Boost Food Sales at MinitMart Check-In Technology Wins Big for Hard Rock Hotel Biloxi Boar's Head Deli Makes the Most of Self-Order Kiosks Top results from Self Service
Culinary Academy Gets Boost with Kiosk Deployment
Capture Customer Feedback at their Point-of-Experience The Benefits of Facebook for Online Ordering at Restaurants Adding Customer-Facing Touchpoints with Kiosks Beer Selector Touchscreen Kiosk Top results from Systems / Technology
Beer Selector Touchscreen Kiosk
Digital Merchandising Solutions: POP Digital Signage Capture Customer Feedback at their Point-of-Experience Making Paying at the Restaurant Pay Off In-Store Closed-Loop Management Top results from Customer Service / Experience
Curbside: The New Trend in Fast Casual Restaurants Blending Cell Phones and Guest Pagers: The Evolution of Paging Systems in the Hospitality Industry
Anatomy of a Paper Schedule Self-service makes crowded counter lines a thing of the past Workforce Management Derailed 
