2011 FCES: De-coding Multi-Channel Messages: Practical Uses for Your Guest Feedback

Sponsored by Fast Casual Executive Summit
Type: Presentation
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It’s all about the experience. Guest feedback has gone far beyond the days of comment cards on tables. Cut through the clutter as our 2011 Fast Casual Executive Summit panelists discussed the best ways operators can respond to and address what their customers are saying about their brand, food and guest experience.