Chipotle, Jimmy John's and Taco Bell. No one is exempt from positive or negative PR. This 2011 Fast Casual Executive Summit session reviewed real-world case studies of public relations strategies that have hit the mark or gone dead in the water. For restaurant brands large or small, perception is everything. Learn how to communicate your message to avoid a public relations nightmare.

2011 FCES: CEO Roundtable
Executive Summit Keynote Presentation (Slides)
National Restaurant Association Keynote Speaker (Slides)
Sustainability: A New Track To Profit (Slides)
2011 FCES: The Washington Report
Five Tools to Help Restaurant Managers Boost Business
Understanding Enterprise-Level POS Solutions
Making Paying at the Restaurant Pay Off
Coaster Call Pagers Help Loveland Breakfast Club Seat Guests Faster
3 Keys to POS Payback
2011 FCES: Foodservice Beverage Trends Satisfying Our Thirst For Beverages
2011 FCES: Moving Targets: Workforce Engagement in a Mobile World
2011 FCES: The Washington Report
2011 FCES: Farm to Fork: Bridging the Sustainability Gap
2011 FCES: De-coding Multi-Channel Messages: Practical Uses for Your Guest Feedback
2011 FCES: Farm to Fork: Bridging the Sustainability Gap
Webinar: NRA Forecast Video for 2009
The Dining Customer's View on Emerging Technologies & Restaurant Operations
2011 FCES: Community Marketing Strategies and Tactics
Executive Summary: Restaurant State of the Industry Report 2011, Part I: Food and Beverage
2010 Fast Casual Summit Presentation: Armed & Dangerous
Real ROI: A Case for HR Technology in the Service Industry
I-9 Compliance: Don’t Risk It
Online Training ROI: Five Features That Positively Impact Your Bottom Line
2011 FCES: Reputation Management: Executive’s Guide to Crisis Management |
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