Financial numbers tell you what you’ve done. But to drive future same store sales growth, you need to know how each of your stores is operating, and what your customers experience.
Jerry Calabrese, former VP of Global Restaurant Measurement at McDonald’s, comes out of retirement to share what he has learned over his career about what makes good restaurants great. And he should know. He helped drive some of the very changes in McDonald’s that led to its dramatic turnaround over the past ten years.
In this webinar, Jerry will share his insights on what he has learned about combining multiple data streams in order to pinpoint what actions each restaurant needs to take to drive the biggest increase in sales.
This presentation will include a discussion of:

Social Media and Customer Experience Feedback
HR Practices
Three Benefits of Using a Restaurant Design Build Firm
Seeding a Market: QSRs Support Franchisee Growth in New Markets
Fast Food Chain Maintains Training Excellence with Online Tests
Webinar: Think you can grow your restaurant sales using only financial metrics? Think again.
Restaurant Industry Outlook Remains Uncertain as Restaurant Performance Index Stood Below 100 for 16th Consecutive Month
To Focus Group, Or Not To Focus Group?
Culinary Experience for the Innovators (Slides)
Webinar: Emerging Trends in Foodservice
Making Paying at the Restaurant Pay Off
Custom Channels In-Store Music Guide
Brain Exchange (Slides)
Making the Most of Marketing Dollars Doesn't Always Mean Branding
Red Door Interactive brings back Rubio’s Original Fish Taco with “Chase the Taste” game
2011 FCES: The Future Foodservice Consumer
2011 FCES: Foodservice Futures: Commodities Report
2011 FCES: CEO Roundtable
Three Restaurant Franchising Myths Debunked
2011 FCES: What’s Next For Fast Casual And How To Navigate The Changing Landscape
Fast Casual 2012 Top 100 Movers & Shakers
Webinar: Cashing in on digital brand tactics outside the four walls with Social CRM
Webinar: Food Safety is a Winnable War: Strategies for Risk Mitigation
Webinar: Think you can grow your restaurant sales using only financial metrics? Think again.
Webinar: Survivor's Guide to Deploying Kiosks
Webinar: Using the Customer Experience to Drive Revenue and Improve Performance |
Inside NetWorld Alliance Network Pizza Marketplace
|
Popular on NetWorld Alliance | Other NetWorld Alliance Sites | Global Partners |