"Armed & Dangerous: Building Brand Leaders of the Future" takes an in-depth look at the opportunities restaurant operators have to create ambassadors through both employees and guests.
The panel, presented at the 2010 Fast Casual Executive Summit, was given by Rudy Miick, founder of Miick & Associates; Osman Khan, a senior lecturer at the Royal Docks Business School in University of East London; Husein Kitabwalla, president of Retail Brand Group; and Eric Weight, VP of business development at Allegiance.

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