Check-In Technology Wins Big for Hard Rock Hotel Biloxi

Sponsored by: NEXTEP SYSTEMS
Type: Case Study
Overview | Download

Hard Rock Hotel and Casino Biloxi wanted to expedite the check-in and check-out process, as well as offer upgrades to its guests. Kiosks from NEXTEP SYSTEMS offered a solution. The kiosks allow guests to:

  • Check in, then receive a text message or e-mail when the room is ready
  • View floor and room maps, and make changes or upgrades as they wish
  • Check in at the airport as they check out of the hotel