Self-service makes crowded counter lines a thing of the past

Sponsored by NEXTEP SYSTEMS
Tags: Customer Service / Experience, On-site Customer Management / Paging, Restaurant Design / Layout, Sandwich, Self Service
Type: General
Overview|Download

Nino’s turned its eyes to NEXTEP SYSTEMS, a Michigan provider of automated-ordering solutions, to design a kiosk that could meet their specific needs.NEXTEP delivered the Deli Express, a kiosk that allows customers to order deli meats and cheeses from a touchscreen kiosk when they enter the store. Customers continue with their shopping and pick up their deli orders about 10 minutes later. Deli Express eliminates waiting at the deli counter, saving customers’ time and reducing congestion. Customers also have the option of receiving text messages on their mobile phones when orders are ready.

Download now to see the results...