Webinar: Using the Customer Experience to Drive Revenue and Improve Performance
Type: Webinar
Overview|Download
Click the link below and join us for an informative on-demand webinar to learn how TrendSource partners with its clients to develop integrated Interactive Voice Response (IVR), Interactive Web Response(IWR), mystery shopping and suggestive selling programs.
Real-world advice is shared in this webinar, which features a case study from Yum! Brands, the world’s largest quick-serve restaurant company.
In this Webinar, you can learn how to:
- Consistently measure your customers experience
- Utilize IVR and IWB to get real-time customer feedback
- Ensure service standards are met every time
- Tie sales and revenue directly to customer loyalty
- Integrate loyalty with all of your marketing efforts
Top results from Staffing & Training
Five Tools to Help Restaurant Managers Boost Business
HR Practices Save Money by Hiring People: Let the Work Opportunity Tax Credit Work For You Employee Verification Software Minimizes Liability for Restaurants Shopping for Data, Training to Improve Top results from Customer Service / Experience
Webinar: Restaurant loyalty - Mobile innovations to build traffic in 2012
WAND's World Class Service and Support Five Benefits of Single-Shift Employee Training
2011 FCES: De-coding Multi-Channel Messages: Practical Uses for Your Guest Feedback How Background Music Can Enhance a Restaurant Brand Top results from Marketing / Branding / Promotion
Effective Restaurant Website Design: How To Virtually Reach Every Customer Webinar: Cashing in on digital brand tactics outside the four walls with Social CRM Grand & Toy Refreshes Business Centre’s with a New Look that Includes Stunning Digital Signage Throughout the Stores WAND Digital's Business-Changing Results Integrating Digital Media into a Communications Strategy Top results from Trends / Statistics
2011 FCES: Moving Targets: Workforce Engagement in a Mobile World Webinar: NRA Forecast Video for 2009
Restaurant Industry Outlook Remains Uncertain as Restaurant Performance Index Stood Below 100 for 16th Consecutive Month Mobilizing Brand Loyalty with Persistent Trigger Marketing
What is a mobile payment? [Infographic] Top results from Marketing
Digital Signage in Foodservice: Menu Boards, Greeter Boards and Marquees Learning the New Financial Business Model (Slides) Public Sector Use Of Internet Surveys And Panels Executive Summit Keynote Presentation (Slides) Integrating Digital Media into a Communications Strategy Top results from Webinar
Webinar: Best Practices for Digital Signage Content at the Point of Sale Webinar: Survivor's Guide to Deploying Kiosks Webinar: Turning Website Visitors Into Customers By Building Trust Online Webinar: Data Security: How PCI Compliance 2.0 will impact your restaurant Webinar: Specialty beverages-The trends driving the industry 
