Click the link below and join us for an informative on-demand webinar to learn how TrendSource partners with its clients to develop integrated Interactive Voice Response (IVR), Interactive Web Response(IWR), mystery shopping and suggestive selling programs.
Real-world advice is shared in this webinar, which features a case study from Yum! Brands, the world’s largest quick-serve restaurant company.
In this Webinar, you can learn how to:
Consistently measure your customers experience
Utilize IVR and IWB to get real-time customer feedback
Ensure service standards are met every time
Tie sales and revenue directly to customer loyalty
Integrate loyalty with all of your marketing efforts