2014 Fast Casual Top 100 Movers & Shakers

FastCasual.com's ninth annual review of the restaurant segment's Top 100 movers and shakers takes a look at the brands, people, marketing campaigns, menu trends and technologies leading the industry.

Type: Special Report

Sponsor: Henny Penny


Infographic: 5 Things Restaurant Mobile Apps Must Include

Mobile innovations continue to grow at a staggering pace and to win the game, your brand's mobile app is going to need more than just a menu, nutritional information and restaurant locations.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


Social Commerce: The New Internet Frontier

People have been recommending products to friends through social media for years, but social commerce will give users the opportunity to make direct, one-click purchases of recommended items.

Type: White Paper

Sponsor: Total-Apps Inc.


Fast Casual 2013 Top 100 Movers & Shakers

FastCasual.com's eighth annual review of the restaurant segment's Top 100 movers and shakers takes a look at the brands, people, technology, menu trends and innovations leading the industry.

Type: Special Report

Sponsor: Henny Penny


Infographic: 12 Benefits of Digital Menu Boards

A survey of quick-service and fast casual restaurant operators revealed the top benefits they get from digital menu board systems.

Type: Infographic

Sponsor: NEC Display Solutions


Executive Summary: Restaurant State of the Industry Report 2011, Part I: Food and Beverage

This Executive Summary, written by Fast Casual editor Valerie Killifer, summarizes the findings of the new 109-page report "Restaurant State of the Industry Report 2011, Part I: Food and Beverage."

Type: White Paper

Sponsor: FastCasual.com


2011 Top 100 Movers and Shakers

FastCasual.com's sixth annual review of the restaurant segment's Top 100 movers and shakers takes a look at the brands and innovations leading the industry.

Type: Guide

Sponsors: FastCasual.com , Henny Penny


2009 Fast Casual Restaurant Top 100 Movers & Shakers

As for most industry watchers, culminating the very best of the breed in a fast-growing segment is often a difficult task. With more than 600 fast casual concepts in the $580 billion restaurant industry, paring the list down to just...

Type: Guide

Sponsor: FastCasual.com


Platform Features & Functionality

The diagram within this download addresses most of the top-level requirements for a comprehensive Remote Order & Pay or Mobile Commerce strategy. Some industry segments, e.g. pizza, may have additional specific requirements. The diagram is presented at a summary level. View now.

Type: White Paper

Sponsor: Avanti Commerce Inc.


Six Critical Elements of the Mobile Commerce Process

Because the reliability and responsiveness of Mobile Commerce is critical to customer satisfaction, the management system must provide real-time monitoring of every system element, order type, number of users, response times, and transaction outcomes. In addition, the Mobile Commerce solution...

Type: White Paper

Sponsor: Avanti Commerce Inc.


Brand in the Hand

You’ve built a successful QSR brand and it didn’t happen overnight. Developing the brand took many years, including continuous marketing campaigns, loyalty programs, and quality service offerings. From your first store, the brand has developed a nickel at a time....

Type: White Paper

Sponsor: Avanti Commerce Inc.


What Do Your Customers Really Want from Mobile Commerce?

What do your customers really want from mobile commerce? Familiarity - convenience - speed - ease of use: these are the four key benefits your customers seek from your Mobile Commerce application.

Type: White Paper

Sponsor: Avanti Commerce Inc.


Is Mobile Commerce Ready for QSR?

The widespread adoption of the smartphone has triggered a growing reliance on technology to enhance or expedite daily purchasing events. The average consumer has become increasingly comfortable with eCommerce purchases. This, combined with an ever-present focus on convenience within the...

Type: White Paper

Sponsor: Avanti Commerce Inc.


Why Is Mobile Commerce So Important?

Consider the most likely, most frequent purchase occasion… perhaps you want to grab a cup of coffee on your way to work, or maybe you need a quick bite in the middle of your day between meetings.

Type: White Paper

Sponsor: Avanti Commerce Inc.


Avanti's Remote Order & Pay Platform

Avanti Commerce Inc. provides restaurants with a white label, fully customizable platform that enables the end customer to Remote Order & Pay directly from their smartphones, tablets or desktops, enhancing interaction with customers and providing a new, convenient way to Remote Order & Pay.

Type: Brochure

Sponsor: Avanti Commerce Inc.


Infographic: Think Mobile First

The impact of mobile on the retail and restaurant industries continues to grow. This infographic gives the key data points to explain why mobile is an investment worth making.

Type: Infographic

Sponsor: Isis


The Generation With Huge Spending Power

Learn why restaurants need Gen Y-ers and how dismissing them can be fatal to their business.

Type: White Paper

Sponsor: Long Range Systems


Innovative Interactive Shopping Experience Boosts Average Order Value in Mobile Phone Store

In Belgian Antwerp, Telenet Mobile has introduced a brand new, highly innovative shopping concept. Experience is key in the Telenet mobile store. Consumers can make use of various types of assistance to help them choose the right communication devices, mobile phone plans, and accessories.

Type: Case Study

Sponsor: Scala, Inc.


Can you Grow Efficiency and Customer Satisfaction at the Same Time?

Are your customers engaged? Are you connecting with customers through mobile technology? Do you have operational processes that include consumer measurement and marketing capabilities?

Type: White Paper

Sponsor: Long Range Systems


Using Data to Transform the Fast-Casual Customer Experience

Fast casuals need new ways to keep up with the growing demand. Today, consumers are becoming increasingly responsive to high-quality foods and an improved dining experience. Fast-casual restaurants, or food service establishments that offer high-quality food without full table service, are meeting these demands and growing rapidly.

Type: White Paper

Sponsor: Long Range Systems


Bravo | Brio - Coaster and Cell Paging

BBRG was an early adopter of paging systems because their focus has always been to provide unsurpassed customer service and high quality food. Any customer-facing, new technology had to fit with the personal atmosphere BBRG promoted in all of their...

Type: Case Study

Sponsor: Long Range Systems


Case Study: Loveland Breakfast Club

As guests arrived to the Loveland Breakfast Club, their names were entered on a waiting list, and they waited for their name to be called; sometimes as long as 45 minutes. As the waiting area filled up, customers would often...

Type: Case Study

Sponsor: Long Range Systems


Guest Pagers

Use LRS pagers to: • Increase revenue • Improve efficiency and productivity • Serve more customers, faster • Eliminate noisy shouting and overhead PA systems • Improve the customer experience

Type: Fact Sheet

Sponsor: Long Range Systems


Server Paging

LRS server paging systems let your servers spend more time with guests instead of waiting in the kitchen for orders. When an order is up, the kitchen staff simply pages the server so they can pick it up. It’s that...

Type: Fact Sheet

Sponsor: Long Range Systems


Case Study: Bravo | Brio - Coaster and Cell Paging

BBRG was an early adopter of paging systems because their focus has always been to provide unsurpassed customer service and high quality food. Any customer-facing, new technology had to fit with the personal atmosphere BBRG promoted in all of their...

Type: Case Study

Sponsor: Long Range Systems


2011 FCES: Foodservice Futures: Commodities Report

Rising food costs have impacted almost every restaurant operation in the U.S. In this session from the 2011 Fast Casual Executive Summit, operators and analysts discussed the macro and micro forces driving prices, the projections of where those costs are headed and what indicators buyers/owners need to follow to determine how to extend coverage.

Type: Presentation

Sponsor: Fast Casual Executive Summit


2011 FCES: What’s Next For Fast Casual And How To Navigate The Changing Landscape

In the 2011 Fast Casual Executive Summit opening keynote, Suzy Badaracco, toxicologist, chef, dietician and founder of Culinary Tides, discusses the latest in menu and flavor trends covering health, consumers and legislation, and how operators can respond to each.

Type: Presentation

Sponsor: Fast Casual Executive Summit


2011 FCES: Farm to Fork: Bridging the Sustainability Gap

Consumer interest in sustainability has increased over the past several years; however, a disconnect between the consumer and the menu. In this presentation from the 2011 Fast Casual Executive Summit, the panel looked to bridge the gap between menu items...

Type: Presentation

Sponsor: Fast Casual Executive Summit


2011 FCES: Moving Targets: Workforce Engagement in a Mobile World

Whether you're dealing with Baby Boomers, Generation X or Generation Y, the fast casual workforce is as diverse as ever, and so is how they access information. In today's mobile environment, clear and concise communication is key to the engagement...

Type: Presentation

Sponsor: Fast Casual Executive Summit


2011 FCES: Reputation Management: Executive’s Guide to Crisis Management

Chipotle, Jimmy John's and Taco Bell. No one is exempt from positive or negative PR. This 2011 Fast Casual Executive Summit session reviewed real-world case studies of public relations strategies that have hit the mark or gone dead in the...

Type: Presentation

Sponsor: Fast Casual Executive Summit


2011 FCES: Foodservice Beverage Trends Satisfying Our Thirst For Beverages

Today’s successful beverage program comes in many shapes and sizes. While fountain beverages are working for some, other restaurant chains have opted to eliminate carbonated beverages from their menus. Then there’s beer, wine and spirits. In this 2011 Fast Casual...

Type: Presentation

Sponsor: Fast Casual Executive Summit


2011 FCES: The Future Foodservice Consumer

While consumer spending habits at restaurants hasn’t changed over the last 50 years, but what consumers are looking for from restaurants has. Menu and ingredient transparency, value and consumer confidence are having a direct impact on sales. Learn the mindset...

Type: Presentation

Sponsor: Fast Casual Executive Summit


2011 FCES: Community Marketing Strategies and Tactics

Effective marketing campaigns are a huge catalyst for driving sales growth. But what determining what works isn’t always an easy equation. In this session from the 2011 Fast Casual Executive Summit, attendees discovered how GM’s and franchisees are effectively using...

Type: Presentation

Sponsor: Fast Casual Executive Summit


Internet Marketing and the Social Media (Slides)

Industry leaders provide vital information regarding the use of the Internet and Social Media to aid in your restaurant's growth. Download the slides from presentations given by: Boris Bugarski, Murgent/ Paul Barron, Fast Casual/ John Pepper, Boloco at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Brain Exchange (Slides)

Brain Exchange Session. Find information on discussions relating to eight topics including: Fast Casual Startups, Menu Development, Web & Social Marketing, Team Dynamics, Winning Brand Design, Building Online Ordering and Catering, Direct Mail, and Leadership Techniques.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Culinary Experience for the Innovators (Slides)

Follow industry leaders as they discuss current trends in fast casual dining, what customers are seeking, and how one company operates with a Guest-Driven attitude. Download the slides from presentations given by: Phil Costner, La Madeleine/ Dan Ross, US Foodservice at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Learning the New Financial Business Model (Slides)

Industry leaders share ways to capitalize on financial business models. Download the slides from presentations given by: Louis J. Basile Jr., Wildflower Bread Company/ Jim Greco, Bruegger's Enterprises, Inc./ Larry Reinstein, Fresh City at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


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