2011 FCES: Foodservice Futures: Commodities Report

Rising food costs have impacted almost every restaurant operation in the U.S. In this session from the 2011 Fast Casual Executive Summit, operators and analysts discussed the macro and micro forces driving prices, the projections of where those costs are headed and what indicators buyers/owners need to follow to determine how to extend coverage.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Infographic: Think Mobile First

The impact of mobile on the retail and restaurant industries continues to grow. This infographic gives the key data points to explain why mobile is an investment worth making.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


2011 FCES: The Future Foodservice Consumer

While consumer spending habits at restaurants hasn’t changed over the last 50 years, but what consumers are looking for from restaurants has. Menu and ingredient transparency, value and consumer confidence are having a direct impact on sales. Learn the mindset...

Type: Presentation

Sponsor: Fast Casual Executive Summit


Taming the EMV Monster: What's to fear?

EMV is barreling into the doors of your restaurant, whether it has a reservation or not, and demanding VIP treatment. But does it deserve it?

Type: Infographic

Sponsor: swipely


How to Run a Restaurant in the Digital Age: Your Guide to Restaurant Technology

1 in 4 dining establishments are going to fail in the first year. At ShopKeep, we’re big believers in helping small business owners Take Back Main Street by using the technological tools that have previously been the preserve of big-box retailers and chain restaurants.

Type: White Paper

Sponsor: ShopKeep POS


The Evolution of Fast Casual

Fast casual restaurants, with their upscale ambiance and promises of higher quality food, continue to be the driver of restaurant industry growth, but as more brands enter the segment, industry stars will have to modify their model to continue that impressive growth.

Type: White Paper

Sponsor: Long Range Systems


2015 Fast Casual Top 100

FastCasual.com's tenth annual review of the restaurant segment's Top 100 movers and shakers takes a look at the brands, marketing campaigns, menu trends and technologies leading the industry.

Type: Special Report

Sponsor: FastCasual.com


Virtual Currency: The Next Disruptor in Payments

Virtual currency, such as Bitcoin, is the next disruptor in payments. Adoption is on the rise and consumers want places to spend their bitcoin.

Type: White Paper


2015 Customer Experience Trends Report

In November 2014, InMoment launched a survey to consumers and brands alike. In it, we asked them to rank six developing customer experience (CX) trends in order of importance.

Type: White Paper

Sponsor: InMoment


Empathy Map: Using Empathy to Better Understand Your Customers

Take the customer stories you collect to the next level by creating an empathy map, which combines key stakeholders and decision makers in your company to discuss how your brand experience can better meet your guests' wants, needs and expectations.

Type: White Paper

Sponsor: InMoment


Infographic: Make Customers Feel Valued, Make Them Feel Heard

644 consumers and 131 brand representatives ranked top Customer Experience (CX) trends for 2015 and shared additional insights. Check out what they had to say in this infographic.

Type: Infographic

Sponsor: InMoment


Orange Leaf Frozen Yogurt Harnesses Customer Feedback to Improve, Advocate

Orange Leaf Frozen Yogurt is a self-serve, choose-your-own-toppings frozen dessert franchise with more than 300 locations in the U.S. and Australia. Orange Leaf’s corporate leadership wanted to provide franchisees with the tools to receive immediate notifications about unhappy customers, and follow up directly with them to resolve their concerns.

Type: Case Study

Sponsor: InMoment



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Research the latest restaurant industry trends and statistics. Understanding the trends driving the industry and how to leverage that knowledge for future growth will keep you ahead of your competition.

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