Instead of exhausting yourself trying to change customer behavior, take the necessary steps to minimize the distractions cell phones can present.
POS kiosks can be essential tools in enabling customers to have a more pleasurable dining experience. But are there certain features restaurant owners and managers should examine when contemplating the addition of this technology?
Local marketing, local sourcing, mobile technologies and customer service initiatives are all expected to move to the front burner in the New Year.
Even though going green may cost more than conventional items, consumers are willing to pay more for the opportunity; for them it is not an indulgence but a necessity.
What did we want to nosh on in 2014? Not gluten. And maybe we're getting sick of pumpkin spice, too.
As more and more of their contemporaries move into leadership roles, millennials are moving from the passenger side to the driver's seat.
The theme was clear in 2014, just as it's been for several years running: Fast casual restaurants are winning. Consumers are drawn to the segment's quality, ambiance and value.
The focus on healthy menu attributes, such as grass-fed beef, antibiotic and hormone-free products, etc., seemed to be more prevalent than similar products in the United States.
After years on the rise, gluten-free cuisine has fallen out of the top 10 list of the National Restaurant Association's annual survey.
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A handful of businessmen and women have come up with new concepts specifically to solve restaurant operators' biggest problems.
Quick-service, fast casual and pizza brands dominated top picks in the 2015 Best Restaurant Stock Pick Competition hosted by ICR.
Technomic's Chain Restaurants Consumers' Choice Awards identifies which brands consumers think are the best in service, atmosphere, offerings, healthy options and more.
The study details the opinions of nearly 5,100 Americans who currently work or formerly worked in the industry, as well as those who own or operate restaurants.
November marked the 21st consecutive month that the NRA's Restaurant Performance Index remained in positive territory.
Forty-three QSRs made Entrepreneur's Franchise 500 rankings for 2015, along with 40 fast casual and 14 pizza concepts.
Technomic has revealed its inaugural market mapping of the United Kingdom, which includes market size and segmentation data, as well as expectations for the foodservice industry by segment for 2015. According to a news release, overall improvement in the marketplace...
According to new research from YouGov, Jimmy John’s, Chipotle, Chick-Fil-A and Whataburger, have the highest current millennial customer loyalty among all major limited-service brands from throughout the past six months. According to a news release, the research looked at purchase...
Fitch Ratings released its 2015 Outlook for the US Restaurant industry, predicting an improvement in sales trends, the easing of commodities pressures and growing cash flow. However, the potential for event risk will remain in the New Year, according to...
In 2004, one-third of survey respondents reported they ate several small meals throughout the day, while 10 years later, 39 percent of respondents indicate they do the same.
New research from Technomic's Financial Dashboard finds that the fast casual restaurant segment outperformed all others with nearly 8 percent growth in same-store sales during Q3 2014.
According to new research from The NPD Group, families with kids have made 1 billion fewer visits to US restaurants in the past six years. This consumer base represents 32 percent of US households and $83.7 billion of total restaurant...
FutureCast's ShareLikeBuy millennial marketing conference is set for Feb. 4 at the University of Kansas in Lawrence.
As restaurant brands increasingly jockey for more consumer visits, it's more important than ever for operators to keep a strong pulse on what their customers are looking for when they dine out. According to new research from The NPD Group,...
Thanx Inc. has released new data today showing that over the last several years restaurant revenue declined 22 to 45 percent during the post-Thanksgiving holiday period.
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The Great Western Drought topped all food-related stories for American consumers in 2014. According to the Hunter Public Relations' 12th annual Food News Study, conducted in partnership with Libran Research & Consulting, the shrinking bee population and the war on...