Shaped by user-centric devices and the Great Recession, value-conscious millennials are looking for great experiences that are friction-free.
One industry insider claims grass-fed labels are bringing in customers, more than non-GMO labels.
Even for brands in which digital ordering represents a small percentage, its search traffic and order traffic represents a meaningful sample size from which brands can glean valuable insights.
Cutting costs by creating limited time offers or new menu items that scale down the serving of animal protein could be interesting to test with consumers.
Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.
Consumers sometimes say one thing, but do another when it comes to healthful choices. This conflict affects their food choices and translates into complex flavor trends which can be difficult to unravel.
From QSRs to sports bars, wings are on menus everywhere. Why?
When an idea comes along like UBER or OpenTable, you have to challenge the status quo and create a better way to serve the customer.
Here are some hard lessons learned for retailers concerning data breaches.
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Exceeding expectations on food taste is the best way to assure a great experience across generations.
Euromonitor International, a market research company, has published new research in an e-book identifying the top beverage trends throughout the Middle East and North Africa. According to the data, the MENA region is on pace for an 8.6-percent increase in...
The findings of a recent analysis of a year's worth of GrubHub data reveals differences in what, when and where men and women order takeout.
Higher check averages at restaurants around the world during Q2 helped to increase the overall consumer spending in every country except Spain and Italy, according to new data from The NPD Group. NPD's Crest foodservice market research shows that traffic...
Eighty-nine percent of employers anticipate hiring the same number of seasonal workers as 2013, or perhaps more.
As we barrel toward the fourth quarter and the holiday season, a new report from American Express says that Americans feel more financially stable compared to last year, and their spending habits are reflecting this trend. The American Express Spending...
The income gap between the wealthiest and poorest Americans is the widest its been in 100 years, according to the Pew Research Center. Those who identify as "middle class" has also never been lower. This macroeconomic trend is having a...
A new white paper from Technomic, titled "Better-for-You Chains: Consumer Ratings of Restaurants' Health Offerings," shows that a majority of consumers are unsatisfied with restaurant chain's availability of healthy options. A majority of consumers said it's important for brands, including...
Beginning in 2016, the Massachusetts Restaurant Association's newly announced partnership with the National Restaurant Association for the New England Food Show will begin. The NEFS is the largest tradeshow of its kind in the Northeast, according to a news release.
Craft beers are growing, and seasonal offerings are big drivers of growth.
Corporate dining preferences lean strongly toward fast casual concepts, according to Dinova.
Starbucks is the latest restaurant to test the waters with smaller offerings for the budget and diet conscious customer.
Specialty beverages – from coffees to teas to craft beers – have been on an upswing in the restaurant industry for the past few years and more consumers are now seeking them out. According to new research from Technomic, 21...
According to Inc. Magazine's annual list of privately-held companies, fast casuals are still setting the pace for the restaurant industry.
The restaurant industry is regarded as the top business sector in America according to results of the annual Gallup Work and Education poll.
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Job openings in the hospitality sector topped 500,000 (583,000 job openings) for the seventh consecutive month in July, the first such occurrence since before the Great Recession. July also marked an increase of more than 100,000 job openings over what...