Starbucks, Dunkin' rank high for digital gifting experience

RSR Research today released results of its fourth benchmarking study on the digital gifting industry, "Digital Gift Cards: Rewriting the Gifting Rules in the Omni-Channel Age." According to a news release, the study evaluates the gifting experiences of the nation's...

FEATURES


Experts share insights on millennial dining-out decisions

Shaped by user-centric devices and the Great Recession, value-conscious millennials are looking for great experiences that are friction-free.

Is grass-fed milk better for you than organic milk?

One industry insider claims grass-fed labels are bringing in customers, more than non-GMO labels.

Online ordering provides the holy grail of customer-level data

Even for brands in which digital ordering represents a small percentage, its search traffic and order traffic represents a meaningful sample size from which brands can glean valuable insights.

How to survive the protein craze

Cutting costs by creating limited time offers or new menu items that scale down the serving of animal protein could be interesting to test with consumers.

Wait time zero: The need for speed

Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.

Consumers say one thing, do another when it comes to healthy choices

Consumers sometimes say one thing, but do another when it comes to healthful choices. This conflict affects their food choices and translates into complex flavor trends which can be difficult to unravel.

A thing for wings

From QSRs to sports bars, wings are on menus everywhere. Why?

How do you become the Uber of food?

When an idea comes along like UBER or OpenTable, you have to challenge the status quo and create a better way to serve the customer.

5 Lessons Learned From Recent Retail Data Breaches [infographic]

Here are some hard lessons learned for retailers concerning data breaches.

Are Millennials really that hard to please?

Exceeding expectations on food taste is the best way to assure a great experience across generations.

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NEWS


Healthy beverage category on pace for 8.6% growth in Middle East

Euromonitor International, a market research company, has published new research in an e-book identifying the top beverage trends throughout the Middle East and North Africa. According to the data, the MENA region is on pace for an 8.6-percent increase in...

GrubHub data reveals gender differences in takeout ordering patterns

The findings of a recent analysis of a year's worth of GrubHub data reveals differences in what, when and where men and women order takeout.

Global foodservice trends driven by QSR segment performance

Higher check averages at restaurants around the world during Q2 helped to increase the overall consumer spending in every country except Spain and Italy, according to new data from The NPD Group. NPD's Crest foodservice market research shows that traffic...

Seasonal hiring outlook solid, according to survey

Eighty-nine percent of employers anticipate hiring the same number of seasonal workers as 2013, or perhaps more.

Americans spending 40% more on dining out than in 2013

As we barrel toward the fourth quarter and the holiday season, a new report from American Express says that Americans feel more financially stable compared to last year, and their spending habits are reflecting this trend. The American Express Spending...

Growing income gap affecting restaurant industry traffic

The income gap between the wealthiest and poorest Americans is the widest its been in 100 years, according to the Pew Research Center. Those who identify as "middle class" has also never been lower. This macroeconomic trend is having a...

Restaurant chains falling short on healthy option promises

A new white paper from Technomic, titled "Better-for-You Chains: Consumer Ratings of Restaurants' Health Offerings," shows that a majority of consumers are unsatisfied with restaurant chain's availability of healthy options. A majority of consumers said it's important for brands, including...

New England Food Show's partnership with the NRA to begin in 2016

Beginning in 2016, the Massachusetts Restaurant Association's newly announced partnership with the National Restaurant Association for the New England Food Show will begin. The NEFS is the largest tradeshow of its kind in the Northeast, according to a news release.

Craft beer growth outpacing broader breweries industry growth

Craft beers are growing, and seasonal offerings are big drivers of growth.

Dinova lists top network restaurants for corporate dining

Corporate dining preferences lean strongly toward fast casual concepts, according to Dinova.

Thinking small: Starbucks testing a 10-ounce Frappuccino

Starbucks is the latest restaurant to test the waters with smaller offerings for the budget and diet conscious customer.

More consumers seeking out restaurants for beverage offerings

Specialty beverages – from coffees to teas to craft beers – have been on an upswing in the restaurant industry for the past few years and more consumers are now seeking them out. According to new research from Technomic, 21...

Fro-yo, burgers, pizza concepts' growth indicate high demand

According to Inc. Magazine's annual list of privately-held companies, fast casuals are still setting the pace for the restaurant industry.

Gallup: Americans love restaurants

The restaurant industry is regarded as the top business sector in America according to results of the annual Gallup Work and Education poll.

Hospitality sector lists 500K-plus job openings for seventh consecutive month

Job openings in the hospitality sector topped 500,000 (583,000 job openings) for the seventh consecutive month in July, the first such occurrence since before the Great Recession. July also marked an increase of more than 100,000 job openings over what...

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Research the latest restaurant industry trends and statistics. Understanding the trends driving the industry and how to leverage that knowledge for future growth will keep you ahead of your competition.