Orange Leaf Frozen Yogurt Harnesses Customer Feedback to Improve, Advocate

Orange Leaf partnered with InMoment to launch a store-wide Voice of Customer feedback program and social advocacy initiative.

Type: Case Study

Sponsor: InMoment


Squadle and Triton Partnership Provides Easy Access to Essential Data for Restaurants

Retail and restaurant managers will see clear benefits to the simplification of data access.

Type: Case Study

Sponsor: Triton


The 3 Most Important Pieces of Equipment in Fast Casual Pizza

Although fresh, quality ingredients are an essential part of a successful fast casual pizzeria, here's the secret recipe for success.

Type: White Paper

Sponsor: Uncle Maddio's Pizza Joint


Digital Menu Boards 101

We've all heard about the promise of digital menu boards. Here are some things to know when it comes to getting the most from a digital menu-board deployment.

Type: Guide

Sponsor: NEC Display Solutions


Using Analytics to Get the Most Out of Digital Signage

Digital signage offers a great deal of promise, but how do you know if it's delivering?

Type: White Paper

Sponsor: Scala, Inc.


SAVOR...Chicago Streamlines Convention Cafe with Self-service

Self-order kiosks from NEXTEP SYSTEMS help ensure that visitors to North America's busiest convention center don't have to wait in line.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Infographic: Digital Signage: Drive-thru Technology for the Next Generation

This infographic explains why going digital is good for customers and great for restaurants.

Type: Infographic

Sponsor: Panasonic


Three Ways Proper Equipment Selection Reduces Kitchen Labor

Using these techniques will minimize expenses and enhance employee capability and workspace environment.

Type: White Paper

Sponsor: The Middleby Corporation


3 (More) Benefits of Using Digital Signage for Inventory Management

While the direct benefits of using digital signage to help manage inventory are easy to see, a few aren't as readily apparent.

Type: White Paper

Sponsor: Scala, Inc.


Infographic: 5 Things Restaurant Mobile Apps Must Include

Mobile innovations continue to grow at a staggering pace and to win the game, your brand's mobile app is going to need more than just a menu, nutritional information and restaurant locations.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


Self-Order Kiosks for an Old-World Market

An Italian market and deli serves customers more efficiently with a modern technology solution from NEXTEP SYSTEMS.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


A Soup-er Restaurant Technology Solution for Zoup!

A growing restaurant chain built on hand-crafted soup taps technology from NEXTEP SYSTEMS to help it manage store operations.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Three Ways Hiring Technology Can Streamline Your Process

One of the hardest parts of owning a business is finding, and keeping, good employees. Incorporating hiring technology can help simplify this process.

Type: White Paper

Sponsor: Snagajob


Banking on Self-Order Kiosks

Self-order kiosks from NEXTEP SYSTEMS help a major financial institution manage its corporate foodservice program, keeping its employees happy and productive.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Profitable Restaurants Turn More Tables

For fast casual operators, simplifying the process of delivering food can lead to happier customers and increased profits.

Type: Guide

Sponsor: Long Range Systems


Three Ways a POS System Can Maximize Restaurant Profits

Better control of labor and food costs, as well as increased upselling and improved loyalty programs, help restaurants stand out in a crowded marketplace.

Type: White Paper

Sponsor: SpeedLine Solutions


POS Integration Helps Travelers Pay on the Way

When travel retailer Hudson News needed to sell from two systems, NEXTEP brought them together

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Stepping Up the Cool Factor with Integrated Restaurant Technology

A unique Philadelphia eatery is serving a locally sourced, healthy menu via NEXTEP’s Foundation5 technology solution.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Best Practices for Digital Signage Placement in Fast Casual Restaurants

Digital signage can be a key differentiator for operators in the fast casual segment. Learn how to use it most effectively.

Type: White Paper

Sponsor: NEC Display Solutions


Kiosks: End of the (Deli) Line

A family-owned grocery store chain is helping to enhance its reputation for exceptional service through the use of deli self-order kiosks.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Benefits of an Integrated POS Technology Platform

Using a system from one provider leads to better information and integration, improving cost control.

Type: White Paper

Sponsor: NEXTEP SYSTEMS


Infographic: 12 Benefits of Digital Menu Boards

A survey of quick-service and fast casual restaurant operators revealed the top benefits they get from digital menu board systems.

Type: Infographic

Sponsor: NEC Display Solutions


Three Benefits of Integrating Mobile Payments Acceptance with the POS

Restaurant operators can take advantage of mobile POS now without waiting for the consumer infrastructure to mature.

Type: White Paper

Sponsor: Leapfrog POS


Adding Customer-Facing Touchpoints with Kiosks

An innovative restaurant concept incorporates kiosks into its efforts to connect with customers.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Four Considerations When Choosing a Restaurant POS System

When partnering with a technology provider, it's important to ask about integration, support and more.

Type: White Paper

Sponsor: PizzaMarketplace.com


Pizza POS Systems: Choosing the Right Solution

New technology doesn’t have to mean endless investment. POS systems are available now that integrate Web and mobile apps, offer real-time management tools and are scalable to meet the evolving needs of a restaurant.

Type: Guide

Sponsor: SpeedLine Solutions


2011 FCES: Technology Solutions to Drive ROI

From location-based marketing messages to self-ordering kiosks, iPads and mobile and web ordering, advancements in customer-facing technology are coming faster than what the industry deploy. Get up to speed on the new and emerging technologies that are changing the operational...

Type: Presentation

Sponsor: Fast Casual Executive Summit


2011 FCES: Analysis of a Data Breach: Finding the Hidden ROI of PCI

While restaurant operators have taken the necessary measures to conform to payment card-industry standards, 23 percent of the hospitality industry experienced a data breach in 2009, with hotels and restaurants accounting for a majority of those cases. In this session...

Type: Presentation

Sponsor: Fast Casual Executive Summit


Integrating POS Systems with Mobile Payments

Implementing a mobile payments solution doesn't have to be expensive. In this free guide, learn best practices for integrating mobile payments, how to calculate ROI and understand PCI requirements.

Type: Guide

Sponsor: Leapfrog POS


Kiosks Increase Efficiency of Dining on College Campuses

How Sodexo and NEXTEP SYSTEMS partnered to create a reliable and flexible restaurant solution.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Self-order Kiosks Help Boost Food Sales at MinitMart

Foodservice sales at Nittany MinitMart have risen nearly 10 percent since the company deployed NEXTEP's self-order kiosks.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Purchasing the Right POS System

This all-new guide will help you make the right decision when buying or upgrading a POS system.

Type: Guide

Sponsor: Granbury Restaurant Solutions


Self-service payments speed lines at Miss. casino

With a self-service split-tender application developed by NEXTEP, IP Casino Resort Spa improved patron experience, cut expenses and reduced wait times for patrons at the food and beverage line.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Beyond the Point of Sale: Planning for Profit with a POS System

Restaurateurs invest in point-of-sale systems first and foremost to improve speed and accuracy of service at the POS. But operators who learn to use their POS system’s planning and reporting tools may find that the system’s biggest impact on profits happens before the restaurant opens for the day.

Type: Special Report

Sponsor: SpeedLine Solutions


Jason's Deli Table Tracker Case Study

Table Tracker is a table location system that helps fast-casual restaurants identify where guests are sitting. Instead of number cards, guest are given wireless Trackers that send the guest’s location to a kitchen display, effectively eliminating the need for food runners to search for guests.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | On Cue for Restaurants

The Challenge- Alondra Hot Wings shared the same challenges as any busy restaurant: How to efficiently manage the flow of customers through a busy waiting area while seating guests in a timely fashion.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | Check Point Survey Case Study

The Challenge- Before converting to Check Point Surveys, Alondra Hot Wings used comment cards to process customer feedback. Owner noticed that many guests did not use the comment cards. “Some customers told us they didn’t trust comment cards because they thought the server might not turn in negative comments,” Kazarian (owner) explained.

Type: Case Study

Sponsor: Long Range Systems


Pizza Ranch | Table Tacker Case Study

The Challenge - When guests order a custom pizza or non-buffet menu item at Pizza Ranch, it has to be delivered to their table in time for them to enjoy it with their buffet items. Pizza Ranch was using number cards at the tables to direct food runners to where to deliver these orders.

Type: Case Study

Sponsor: Long Range Systems


The Restaurant of the Future: How Technology will Transfrom the Guest Experience

Technology is no longer a novelty in the food service industry. It’s the key to survival and success. According to the recently released National Restaurant Association report “Restaurant Industry 2020: A Snapshot of the Future."

Type: White Paper

Sponsor: Long Range Systems


The Power of Instant Customer Feedback

If there’s one unavoidable reality in any customer-oriented business, it’s this: No matter how good you are, you won’t make everyone happy all the time.

Type: White Paper

Sponsor: Long Range Systems


Managing the Front Ebook

Front-door management is key to maximizing the rush. That’s one reason front-door management – the process of managing the guests stacked up at the front during peak times and helping them get seated quickly – is so important.

Type: White Paper

Sponsor: Long Range Systems


The Millennial Mindset: How a Generation is Reshaping Hospitality

America’s Millennial Generation, the roughly 80-100 million people between the ages of 17 and about 35, might be one of the most misunderstood groups by service-oriented businesses.

Type: White Paper

Sponsor: Long Range Systems


2014 Speed of Service Report

In this report, we dive into data from the Restaurant Social Media Index, providing research that connects the dots between consumer behavior and sentiment in relation to multi-unit operators and speed of service.

Type: White Paper

Sponsor: Long Range Systems


Analytics-Driven digital merchandising in QSR

Consumers love the convenience and speed of drive-thru at quick service restaurants (QSR) and so do the food service establishments that offer this safe, easy service option. Drive-thru can account for as much as 70% of location revenues and establishes the location as the “go to” place for future visits.

Type: White Paper

Sponsor: Techknow


Datum: We Move Your Business Forward

As technology continues to drive and define the way business are run, Datum provides strategic IT solutions that provide a clear path to efficiency.

Type: Brochure

Sponsor: Datum Corporation


PCI Compliance: Building a Secure Network

With credit card breaches unveiled in the news so frequently, it’s become evident it’s more important than ever that all merchants, no matter how big or small, take security seriously.

Type: White Paper

Sponsor: Datum Corporation


Beef ‘O’ Brady’s and The Brass Tap Optimize POS Systems and Increase Security Across 226 Units Nationwide

Beef ‘O’ Brady’s and The Brass Tap required upgrades to point-of-sale (POS) systems and requested an increase in security across 226 units nationwide. Beef ‘O’ Brady’s and The Brass Tap needed a flexible solution that would work both today and in conjunction with its expansions in the future.

Type: Case Study

Sponsor: Datum Corporation


Challenges of Today's CFO

Datum provides one-stop technology solutions to clients all over the globe, helping them lower costs and maximize profit. At Datum, our goal is to help our clients run their business more efficiently using technology – it’s that simple.

Type: Infographic

Sponsor: Datum Corporation


2009 Called. It Wants Its Text Analytics Back.

Customer comments are more important than ratings, scores, trends, and key drivers. This truth is apparent once we remember that data-heavy surveys began as an imperfect stand-in for real customer dialog.

Type: White Paper

Sponsor: InMoment


A Good Business Should Blame Its Tools

As our world advances and develops, technology is becoming a great differentiator. Sure, technology’s only as good as the people who use it, but having the best tools in the business doesn't hurt either.

Type: Infographic

Sponsor: InMoment



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