Table Tracker improves operations at Labriola Ristorante

With the introduction of Labriola's fresh and new concept, operations manager Edwin Arreola wanted to take a different approach to food delivery than the usual table numbers. Arreola wanted to find a way to manage the rush and ensure food delivery and operations would run smoothly.

FEATURES


Beyond technology: 5 keys to managing menu updates

While many restaurant operators may be in good shape when it comes to meeting the caloric-labeling deadline of Dec 1, not all have considered the (print) execution efforts for menu boards, to-go menus, catering menus and related signage

Interactive customer experience technology has to make sense

Consumers want to interact with technology, but that technology has to make sense for both the business and its customers, says Paula Suarez, director of software analysis and development for Dickey's Barbecue Restaurants Inc.

Groupon, PeachWorks execs discuss how technology benefits operations

The CEOs of Groupon's Breadcrumb and PeachWorks discuss how their technology can help restaurants and retailers stay relevant.

5 tips for understanding consumer data

Restaurants now have the ability to collect tons of data but don't know how to use it.

How technology is solving headaches for menu labeling

The technology that fuels digital menu boards and ordering kiosks within restaurant locations today is being used to maintain nutritional disclosures in real time.

3 ways restaurants can use automation to drive business value

Exactly how is IT automation helping restaurants?

A look at NRA 2015

About 60,000 foodservice providers and operators met this week in Chicago for NRA 2015.

Big Data’s Last Crusade: Restaurants still slow to embrace smart technology

Smart devices are only as intelligent as the data they rely on, and no industry has had more difficulty capturing data than the restaurant industry.

Why Jersey Mike's added ordering and payments to their mobile app

Rich Hope, CMO of Jersey Mike's Subs, talks about the restaurant chain's mobile app.

How the Firehouse Subs mobile app meets consumer needs

Don Fox, CEO of Firehouse Subs, talks about the two key ways his brand's mobile app meets customer needs.

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NEWS


Filter aims to reduce kitchens' carbon footprint, operating costs

A new filter system captures waste heat from cook lines to preheat water, an ecologically-friendly feature intended to save commercial kitchen operators thousands of dollars a year on gas bills.

Registration open: 'When Seconds Count - Ensuring Retail Business Continuity'

RetailCustomerExperience.com is joining forces with Sierra Wireless to offer a free webinar, “When Seconds Count - Ensuring Retail Business Continuity."

OrderSnapp launches free POS for pizzerias, small restaurants

The tablet is designed for startups looking to control investment costs and current restaurant owners who want to avoid expensive upgrades on old POS systems.

Ordering solutions start-up now serving 400 restaurant clients

Clorder Inc., a developer of a cloud-based food ordering solution designed to help restaurants enhance their online presence, has added 100 new clients since the beginning of the year.

Togo's improves POS security with fingerprint readers

Togo’s has deployed fingerprint readers to help increase security, improve accountability and reduce fraud at the POS.

American Express POS rates lowered to less than 2%

Harbortouch, a POS system and merchant services provider, is offering special pricing on American Express transactions at a rate of 1.99 percent for merchants accepting American Express cards on Harbortouch POS systems, according to a company press release.

Label system to ensure order accuracy for QSRs, fast casuals

Quick serve and fast casual restaurants face more than 10 percent errors in order handling in drive-thru, take out and counter orders.

Net Element upgrades POS solution

Net Element has launched Aptito v.2.9, a proprietary cloud-based POS system that provides universal payment acceptance and numerous restaurant productivity upgrades.

Free mobile app to reduce wait times

The Ampersand Group, a mobile technology company, announced the launch of its first restaurant application, Split, allowing diners to pre-order takeout, pay bills and split checks from their smartphones.

Jersey Mike's wins IT award

IDG's CIO magazine has named Jersey Mike’s Subs as a recipient of the 2015 CIO 100

Olo celebrates 10 years

Olo, an online and mobile ordering company for restaurants, turned 10 this week.

Sprinklr acquires NewBrand Analytics

Sprinklr Inc., a social technology company, has acquired NewBrand, a location-specific text analytics software company.

Australian Urbanspoon users migrate to new platform

Zomato, a restaurant search and discovery app that provides information for more than1.4 million restaurants, has completed the transition of Australian users following its $52 million acquisition of Urbanspoon at the beginning of the year.

3 for 1: Olo, LevelUp launch ordering, loyalty, payment solution

Olo and LevelUp have launched the restaurant industry's first fully turnkey mobile commerce solution with built-in ordering, loyalty and payment in one user experience.

LRS rolls out next-generation restaurant solutions

Long Range Systems has announced four updates to the company’s solution portfolio: the next generation Guest Pager, table location technology, waitlist management and digital guest survey tools.

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From point-of-sale (POS) systems to digital menu boards to online ordering, and more...Learn about the latest innovations in restaurant technology and how they can have a positive impact on your bottom line.