Franchisors must clearly define their roles to exclude control over the terms and/or conditions of franchisee's employees.
Mobile tools help your team plan ahead, and when the schedule finds its way to mobile phones, you can kiss the 'I didn’t know' excuse goodbye.
People, products, markets, customers and processes are dynamic and must change in order to adapt and grow.
The US government has stepped up its immigration enforcement efforts in recent years, and all employers -- not just large ones, or ones that employ non-citizens -- are at risk of failing an audit.
Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.
Without a thoughtful approach to user experience, staff training and enticing loyalty incentives, brand apps are doomed to failure.
Job seekers ages 45-54 years old had the strongest opinion of the impact of wage protests.
Frank Klein, CEO of Asian Box, thinks it's possible. The Asian concept sources sustainable ingredients, makes its own sauces and butchers its own meat.
How do fast casual restaurants foster customer relationships without sacrificing efficiency?
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Boston Market leaders collaborated with managers, employees to develop a new Guest Service Excellence program aimed at lifting AUVs from $1.3 million to $1.5 million by 2016.
Food+Tech Connect and ShopKeep have teamed up to offer 25 full scholarships to The Power of Brand: Growing Your Restaurant boot camp, taught by former Union Square Hospitality Group CMO Felicia Stingone. "In today's increasingly competitive restaurant industry, I have...
Director of Human Resources David Peasall at FrankCrum, a professional employer organization, spoke out about why companies should prepare for the possibility of discrimination suits
Jamba Juice will be hosting a Jamba Hiring Day in the Chicago area on Oct. 24 to identify and recruit candidates for Jamba team member or store personnel positions.
In a letter to Starbucks partners in the US, COO Troy Alstead outlined a number of personnel policy updates and perks that will take effect over the next several months.
Revention Point of Sale Solutions has announced integration with HotSchedules, a provider of labor management technology solutions. Web-based scheduling, robust communications, and advanced sales forecasting are some of the benefits expected from the integration.
A new study by research group ADP Research Institute reveals a gap in confidence for midsized businesses when it comes to the US economy. The study found that while only 15 percent of midsized businesses are confident that the US...
Profitable delivery is the focus of a new software release this week from SpeedLine Solutions. "The drive is often the biggest variable in the profitability of restaurant delivery," Marketing Manager Jennifer Wiebe said in a news release. "Until now, it's...
The app is designed to boost low participation in workplace contests by making the correlation between improved performance and higher compensation visible.
The restaurant owners say the surcharge isn't meant to make a political point, but is simply a way to cover the cost of healthcare for employees while negotiating razor-thin profit margins.
Starbucks partnered with Arizona State University for its College Achievement Plan, which will help learners earn their bachelor's degrees.
The total number of new industry positions over the past year now stands at 289,600.
Webinar will help restaurant operators understand the importance of I-9 paperwork.
Jersey Mike's Subs's CEO/Founder Peter Cancro has signed the National Coalition for Promoting Physical Activity CEO Pledge as part of its commitment to promoting healthful living in the workplace. According to a news release, Jersey Mike's is the first company...
The National Restaurant Association has announced exclusive member discounts from UnitedHealthcare on manual medical rates for fully insured business groups with 51 or more eligible employees. According to a news release, through NRA's Health Care HQ, members can access potential...
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With more than 700 restaurants, Revel Systems says Smoothie King's iPad-based POS deployment is the largest to date.