At the end of the day, true leaders know how to inspire their teams to reach for something bigger.
With guest frequency below where he wants it to be, Fazoli's CEO Carl Howard asked his customers what it would take to get them in the door more often. The result is a revamped menu and service that looks more like casual dining than fast casual.
The upcoming year will be filled with changes and trends that affect how you interact with both job seekers and current employees.
It's been a busy week in Washington. From the State of the Union address to the Supreme Court to more on the minimum wage, here's a round-up of hot public policy topics for restaurants.
Pizza Inn Holdings Inc., the parent company of Pie Five Pizza Co. and Pizza Inn, has announced that it is changing its name to RAVE Restaurant Group Inc., reflecting the company's transition to a multi-brand group.
While the economic forecast is strong, headwinds caused by the NRLB's joint employer ruling, minimum wage hikes and ACA implementation could curtail QSR franchise growth in 2015.
The upswing in the economy means competition for talent will heat up in 2015. That means employers need to up their game when it comes to attracting and retaining the best team members.
Refer to the failures of your company's ancestors because there is a lot to learn there.
Keep an eye out for a team member who takes new peers under their wing; you just might have had an excellent trainer under your nose.
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Increased traffic coupled with more requests for time off can add up to scheduling stress. Check out these tips for reducing the stress.
The Obama Administration’s plan to revise federal overtime regulations would likely “hollow out” low- and mid-level management positions in the restaurant and retail industries and trigger a shift toward more hourly and part-time workers, according to the National Retail Federation.
PizzaRev CEO and co-founder, Rodney Eckerman, joined the Board of Directors of the California Restaurant Association, the state's restaurant and hospitality industry association.
Simpson will be a member of the association's executive leadership, reporting to President and CEO Dawn Sweeney.
Glenn Cybulski will lead the brand's long-term growth strategy and oversee daily operations for the restaurant.
Richard Pineda is now vice president of supply chain, and Hans Milberger is director of construction.
Captain D's, a national fast casual seafood restaurant, announced that Wendy Harkness has joined the company as chief people officer, effective April 7.
States whose restaurant workforces represent the largest proportions of their overall employment include Nevada, with 16 percent; Hawaii, with 14 percent and Florida, with 12 percent. Nationally, the percentage is at about 10 percent.
The National Restaurant Association has issued a statement on its decision to renew the contract for Association President and CEO Dawn Sweeney.
Nine out of 10 workers surveyed say the restaurant industry is a good place to land a first job.
President Vince Vittatoe, Bob Evans Farms Inc., resigned to take a position outside the restaurant industry.
The National Labor Relations Board is alleging Au Bon Pain is discouraging its workers at Philadelphia International Airport from engaging in union activities, according to Law360. The NLRB, in response to cases opened by Unite Here Local 274, has filed a complaint against Au Bon Pain.
According to the NRA, Arizona is projected to post a close to 24 percent restaurant job increase and Florida and Texas each is projected to post over 22 percent gains over the 10-year period from 2015 to 2025. Georgia and Utah are expected to grow 21 percent.
CrunchTime! Information Systems has launched a new online learning suite aimed at helping users learn how to perform critical tasks on its NetChef back office platform.
Jim Knight spends a chapter in his book "Culture that Rocks" exploring the strong culture of froyo concept Suzy's Swirl.
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The National Restaurant Association Educational Foundation released its third installment of Project Taste Test – Servin' Up Successful Careers video in partnership with PepsiCo.