Jersey Mike's CEO signs pledge to encourage a healthy workplace

Jersey Mike's Subs has signed the National Coalition for Promoting Physical Activity CEO Pledge as part of its commitment to promoting healthful living in the workplace. According to a news release, Jersey Mike's is the first company in New Jersey...

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Boston Market taps employees to focus on guest experience

Boston Market leaders collaborated with managers, employees to develop a new Guest Service Excellence program aimed at lifting AUVs from $1.3 million to $1.5 million by 2016.

More part-time work? Training younger workers to expect less

A majority of younger job seekers say having a flexible work schedule is most attractive characteristic of a company.

Think like a coach: Train your team year-round

Restaurants must make time for training.

Putting customers in the driver's seat: Which Wich adds drive-thru

Driven by a desire to serve his customers, franchisee adds drive-thru to his fast casual sandwich restaurant.

Big data is pointless

Big data is pointless, your data is priceless.

Benefits 101: Simple ways to offer education assistance

Sit down with employees taking classes and explore flexible scheduling options.

McDonald's ruling holds franchisors accountable for franchise employee allegations

The National Restaurant Association claims the decision will impede job creation and create 'big business.'

Teaching in-store and digital ordering to play nice

One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?

Back to the Basics takes a deep look at the restaurant industry workforce

'I truly believe that great things come from people getting together and collaborating,' Mike Tyler, CEO War Room.

6 steps to promote staff, customer allergen awareness

Have a disclaimer up in your restaurant that lets customers know the efforts made to accommodate diners with special dietary needs.

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NEWS


Restaurant Association, UnitedHealthcare partner up for member discounts

The National Restaurant Association has announced exclusive member discounts from UnitedHealthcare on manual medical rates for fully insured business groups with 51 or more eligible employees. According to a news release, through NRA's Health Care HQ, members can access potential...

Smoothie King adopts iPad POS systemwide

With more than 700 restaurants, Revel Systems says Smoothie King's iPad-based POS deployment is the largest to date.

Seasonal hiring outlook solid, according to survey

Eighty-nine percent of employers anticipate hiring the same number of seasonal workers as 2013, or perhaps more.

SCS Global Services and SafetyChain Software partner for training and automation

SCS Global Services has partnered with SafetyChain Software to provide services for training, certification to third-party food safety schemes, and food safety and quality assurance automation.

Red Book Connects launches HotSchedules iPad app

New app takes advantage of iPad's larger screen to enhance viewing options, data display.

Jimmy John's settles lawsuit over delivery accident

A motorcyclist injured in a crash with a Jimmy John's driver claimed the company's 'freaky fast' delivery policy put drivers under pressure that caused them to disregard safety.

Restaurant organizations urging return to 40-hour full-time definition

Returning to a traditional 40-hour definition would benefit employees through more hours and income, say trade organizations.

Farmers Restaurants tap Agilysys Workforce Management

The four-unit chain will use WMx for scheduling, labor forecasting, hiring and more.

Restaurants Canada inks employment search deal with Holland College

Graduates will be able to access Restaurant Canada's research, events and job search.

Starbucks reviewing tattoo policy, launching training program for at-risk youth

Starbucks is reviewing its policy on visible tattoos and launching a foundation to train at-risk youths to be baristas.

Hospitality sector lists 500K-plus job openings for seventh consecutive month

Job openings in the hospitality sector topped 500,000 (583,000 job openings) for the seventh consecutive month in July, the first such occurrence since before the Great Recession. July also marked an increase of more than 100,000 job openings over what...

Chipotle workers protest working conditions with shut down

Workers at a Chipotle near Penn State shut down the restaurant Wednesday in protest over working conditions.

Restaurant Association's ProStart program expands to 49th state

The National Restaurant Association Educational Foundation announced today that Kentucky is the 49th state to join its ProStart Program.

Delphi plans launch of mobile command center app

Delphi Display Systems Inc. plans to introduce its new Insight Mobile Command Center smart app aimed at providing restaurant operators with real-time monitoring and control of drive-thru operational metrics.

NRA releases safe food handling training guide for food banks

The National Restaurant Association has released "ServSafe Food Handler Guide for Food Banking," its food-handling training guide for Feeding America's broad network of food bank employees, agency staff and volunteers.

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Staffing is critical to the success of any business, but especially in the restaurant industry with its high employee turnover rates. This research center offer insights for human resources managers to help hire, train and retain the best employees.